Lucie Dieker

Angestellt, Customer representative for Electronic Arts / maternity leave from April 2014, arvato Entertainment Europe GmbH
Gütersloh, Germany

Werdegang

Berufserfahrung von Lucie Dieker

  • Current 13 years and 6 months, since Dec 2012

    Customer representative for Electronic Arts / maternity leave from April 2014

    arvato Entertainment Europe GmbH

    Responsibility for the customers in CZ, SK, PL, HU and RU Interface between the customers, warehouse and logistic companies Informing customers about the status of the loading Forecasting volumes Compile price lists Updating prices and customers data in Oracle Controlling and altering purchase orders in SAP Handling return shipments

  • 3 years and 3 months, Sep 2009 - Nov 2012

    Transport Coordinator

    Wheels Logistics

    Full responsibility for a truck fleet Effectively planning routes for all deliveries in line with customer requirements Managing unexpected changes to the routes Pro-active thinking and communication in order to resolve problems in time Monitoring of drivers' hours in line with the working time directives Daily communication with the customers

  • 7 months, Jan 2009 - Jul 2009

    Remarketing Analyst

    General Motors Europe

    Weekly and monthly reporting and analysis to Senior Management, creating forecasts of the used cars sales, communication with the markets concerning the process of selling and buying back GM cars

  • 1 year and 4 months, Aug 2007 - Nov 2008

    Customer service

    AC NIELSEN

    Preparing reports and presentations of fast moving consumer good for the clients, commnication and giving ideas to the clients in order to improve business performance of their companies, translating from Czech into English and vice versa

Ausbildung von Lucie Dieker

  • 6 years and 1 month, Sep 2003 - Sep 2009

    Business Administration, Management, Marketing

    University of Economics, Prague

    Business Administration, Management, Marketing, Product Management, Project Management

Sprachen

  • English

    C1 (Fließend)

  • Czech

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C1 (Fließend)

  • Spanish

    A1-A2 (Grundkenntnisse)

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