Luiza Torres

- Evaluate credit worthiness of customers based on financial data and external sources of information(Americas market); - Establish risk category, credit limit and payment term for new and existing customers in compliance with global credit policy based on their financial data; - Handle hold list report; - Access various credit agencies to obtain financials of customers; - Set-up new customers; - Participate M&A and process improvement projects;

Account control and reconciliation with partners and clients on the AMER (LATAM-BRAZIL) axis, performing daily work in English, Portuguese and Spanish languages. Collection, reporting and account reconciliation in accordance with internal controls and policies; contacting customers according to the collection schedule and interaction history report; Cooperation and assistance to the team leader in creating and maintaining departmental policies, training documents and performance metrics.

Sourcing and qualifying relevant Capital Structure, Loans, Bonds and Equity data. Researching and analyzing companies' debt in terms of financial regulations, ie. Basel III & FATCA. Responding to client queries (Europe and US) regarding the data within assigned markets. Updating and processing data onto the Bloomberg Terminal according to KPIs. Maintaining and enhancing the existing database by reconciling companies' reports in ENG,SP, PT and IT.

- Market Analysis and industry, including the mapping of various market countries in Latin America; - Assist Regional Marketing Manager with claims and sales presentations; - Provide departments Sales and Technical Services with marketing support; - Identify opportunities for regional promotion; - Assist Regional Marketing Manager with product launches; - Assist Regional Marketing Manager with conference planning and training of distributors; - Support the creation of promotional material;

- Market Analysis and industry, including the mapping of various market countries in Latin America; - Assist Regional Marketing Manager with claims and sales presentations; - Design, analysis and presentation of research with the consumer; - Monitoring of prices of raw materials and price calculation; - Revision of translations Spanish / Portuguese/English;

Performing functions such as : office work, advisory support; Checking and verification of documentation received from abroad; Opening of sight letters of credit; Exchange for operations with payment at sight and in advance; Refinancing of imports; Brokerage intended to reduce costs for clients in dealing with Operator Banks; Monitoring of operations in dealings with Governmental Institutions (Brazilian Central Bank, Decex, and others); Issuance of ROF (Financial Operations Registry).

Working at a dry port for the state Department of Agriculture. I was involved in activities such as handling documents and paperwork, customs controlling and helping supervisors to check processes. I also operated the database system used by the government to control imports and exports.

BRANDING ; CONSUMER BEHAVIOR ON-LINE AND OFF-LINE ; INTEGRATED COMMUNICATION ; CUSTOMER RELATIONSHIP MANAGEMENT ; MARKETING STRATEGIES ; GLOBAL MARKETING STRATEGIES ; PRODUCT MANAGEMENT ; MARKETING SERVICES ; OMNICHANNEL

Financial activities involved in international business, such as information on the structure of markets, norms and regulations, negotiation mechanisms, financial, exchange, legal and logistical aspects, involving foreign trade knowledge , Economics, Finance, Marketing and International Logistics.