Lusine Abrahamyan

• IT infrastructure projects implementation • Coordinating the implementation of the centralized CIS projects initiated by Beeline HQ in Moscow • Developing and maintaining project-related and process-related documentation • Coordinating IT activities within the Service and with the business units of the Company • Managing the process of operational acceptance of IT applications • Monitoring the processes of Change Management, Requests Fulfillment and Configuration Management • Problem Manager

• Managing the process of implementing changes in IT systems • Managing the team of change coordinators • Developing documentation (policies, procedures, etc) related to the process of Change Management • Ensuring the proper implementation of the Change Management Process according to the relevant documentation • Coordinating projects of IT systems implementation

• Carrying out daily administrative works • Preparing memos, orders, decisions, policies and procedures • Translating and editing documentation related to the activities of the Directorate • Organizing and coordinating meetings, conferences and presentations • Participating in management of various IT projects as a member of the project team

• Teaching English to undergraduate and graduate students • Developing a special English program and conducting it at the English club organized within the chair • Working out examination tests for students

• Managing the personnel • Working out plans for personnel recruitment • Taking recruitment interviews • Developing programs for the professional development of the personnel • Making up employment contracts, orders and other relevant documentation

• Preparing, updating and maintaining documentation related to projects with internal and external partners • Organizing and coordinating meetings, presentations and participating at them • Carrying out written and oral translations

- History of Management Thought - Management Control Systems - Organization and Leadership - Strategy and Marketing - Managerial Economics - Finance and Investment - Thesis (An Investigation into the Relationship between the Commitment of Employees and their Performance).

The English Language and Political Science