M B Parvez

ERP & University Management systems used by 10,000+ monthly active user • Designed and developed core ERP modules, including automated support ticketing and CRM. • Improved support resolution time by 45% through workflow automation. • Collaborated with internal product and support teams to ensure reliability under heavy usage. Tech Stack: Laravel, MySQL, REST APIs.

• Lead 4 cross-functional remote teams across 2 projects using async communication and clear documentation. • Designed and owned API-first, scalable backend architectures for SaaS platforms with distributed stakeholders. • Maintained high engineering standards through code reviews and integration of cloud and AI services. Remote Practices: async communication, documentation, versioned decisions, stakeholder clarity. Tech Stack: Laravel, PostgreSQL, MySQL, SvelteKit, Docker, GitHub Actions

Software, IoT and AI SaaS solutions shipped for industrial and enterprise clients. • Led and mentored cross-functional teams delivering solutions across web, AI, and IoT domains. • Drove end-to-end development of a smart IoT ecosystem, integrating connected devices with mobile and cloud. • Owned full lifecycle delivery, including architecture decisions, code reviews, and production support for AI SaaS. Tech Stack: Laravel, MySQL, REST APIs, SvelteKit, Next.js, NodeJS, Firebase, MongoDB.