M. Furkan Özel

Led analytical projects to optimize product data management processes and evaluate historical product package structures. Conducted data-driven analyses of product and equipment configurations, translating findings into actionable recommendations for regional management. Coordinated international market information requests and consolidated customer feedback to support product and business decisions. Owned the ConnectedDrive reporting process, including KPI monitoring and performance tracking across multipl

Owned the Certificate Summary Project end to end scoping, stakeholder alignment, and delivery reducing a 1-day manual process to ~30 minutes through Excel based automation impacting 10,000+ employees. Diagnosed process inefficiencies through user and data analysis, eliminating redundant manual steps and increasing operational efficiency across project management teams. Managed master data and process workflows in SQL, SAP MM and SD modules, enforcing data governance standards and ensuring consistency across

Administered 300+ international customer contracts, ensuring accuracy, consistency, and on time execution across global sales and legal workflows. Automated recurring reports and dashboards in Python, materially increasing reporting speed and data accessibility for cross functional teams. Strengthened pipeline forecasting and digital product analytics by synthesizing customer, sales, and usage data into actionable insights for management. Enhanced CRM data quality by coordinating contract and customer recor

Built and deployed a Python/TensorFlow powered sales forecasting model achieving a 0.08% error rate, enabling more precise demand planning for Taliant and Captur model lines. Automated reporting workflows, cutting manual workload by 40% and freeing capacity for higher value analytical tasks. Mapped and resolved supply chain bottlenecks within SAP, improving demand planning accuracy and cross team data alignment. Conducted competitor analysis and market research to support product strategy and inform order r

Led the MAYA Project a gamified employee training application from concept to deployment for 200+ users, increasing training completion rates by 25% and earning the Smart Excellence Award. Integrated SAP employee data to enable structured training management, performance tracking, and KPI calculation tied to in app scores. Collaborated with HR, Marketing, and Operations to govern employee data, align training objectives, and iterate on user experience through data driven feedback loops.