Maciej Sowa

Building and executing strategies, projects, plans to lead and manage technology and business development. Definition of strategies, policies, standards and best practices for operational excellence . Involved in the creation of proposals, management of subcontractors and vendors, supervision over the bidding/tender flow. Taking part in decision concerning technology and the new organization/start-up related issues

Shaping and directing activities in the field of Research & Development focused on the active search for new technological opportunities and business advantages they may create. Creating an innovation culture and environment where fresh ideas my appear and grow to the level of new product or service.

Management of business relations with Customers in order to ensure a highest level of satisfaction; provide pre-sales activities; cooperation and negotiations with selected, key suppliers and partners. Defining product portfolio strategy and areas of development; searching for new business opportunities. IT Transformation consulting, including business plans & implementation strategy

Overseeing and recommending areas of service delivery improvements based on strategic indicators, costs, SLAs execution and new business opportunities; evaluates implementation of changes for compliance with Company strategy and goals; communicating with senior management and contributes to operational and strategic planning; formulation of processes, regulations and internal procedures;

Leading Professional Service team to deliver 1st class professional service tailored to individual customer requirements, to support and advise on risk and vulnerabilities in customer systems, and help to triage incident response and remediation. Business Service Management and IT Service Management advisor. Helping customer go through IT Transformation paths. Leading program and project execution.