Magdalena Witczyk-Klebach

Angestellt, Specialist, Operations and Support, Sharp NEC Display Solutions Europe GmbH
Eching, Deutschland

Fähigkeiten und Kenntnisse

Project management
Quality Management
Service Management
SAP
Reporting
Risk Assessment
Team Management
Change Management
Outsourcing Solutions
Business Process Management
Recruiting
Human Resources
IT Service Management
HR Policies
Business Analysis
Teaching
Onboarding
Teaching English as a foreign language
Methodology
Database Management
Price analysis
Translation
Cloud Computing
Digital transformation
Management
Support
Communication
German
Language
English Language
Customer Relationship Management
System Administration
Customer inquiries
Team work
Customer service
IT support
Help desk
Customer care
Customer Support

Werdegang

Berufserfahrung von Magdalena Witczyk-Klebach

  • Bis heute 1 Jahr und 6 Monate, seit Jan. 2024

    Specialist, Operations and Support

    Sharp NEC Display Solutions Europe GmbH

    - SAP system maintenance for LED projects and sales orders: data entry, production/purchasing coordination, dispatch, invoicing and monthly revenue recognition - Customers’ support with processing letters of credit - Assisting Section Manager and the general support team with export documents and products authorisations: COO, IECEE - Processes documentation updates

  • 1 Jahr und 6 Monate, Juli 2022 - Dez. 2023

    Sales & Customer Relations Coordinator

    Worksmart (place of work: Sharp NEC, Munich)

    - SAP system maintenance: LED projects and sales orders, data analysis, reporting, monthly revenue recognition coordination - Export documents coordination - Section Manager’s support

  • 5 Monate, Apr. 2022 - Aug. 2022

    Dozentin

    VHS Unterschleißheim

    - conducting English classes on various proficiency levels

  • 1 Jahr, Juli 2021 - Juni 2022

    Contract Manager/Customer Support Manager

    Top itservices AG (place of work: FI-TS, Haar)

    - SAP maintenance: orders entry, monthly invoicing, reporting - Communication with clients, implementing problem solving strategies - Quality assurance and Key Account Manager’s support

  • 3 Monate, Nov. 2020 - Jan. 2021

    Inside Sales Assistant

    SchahlLED Lighting GmbH

    - Administrative work: correspondence, brochure printing and dispatch, telephone communication, customers’ documentation preparation, carrying out inventory - Data maintenance and changes to customers’ master data in Microsoft Dynamics (Navision) and in PowerPoint presentations - Tracking of demo positions at customers’ premises including retrieval

  • 3 Jahre, Jan. 2014 - Dez. 2016

    Senior Project Coordinator

    IBM

    - Managing change management projects: effective communication with project teams and customers, cooperation with technical department to ensure project success, project status reporting to Managers, project documentation preparation, carrying out risk assessment - Onboarding of new project managers

  • 5 Jahre und 4 Monate, Sep. 2008 - Dez. 2013

    Human Resources Service Center Specialist

    Northgate Arinso Poland

    - SAP HR Module maintenance: customer data entry, internal and external reporting, processing of incoming documentation, resolving customers’ inquiries, generating and analysis of SOC1 reports, fulfilling contracts’ obligations - Translation of documents for internal and external clients - Creation and implementation of Standard Operating Procedures - Onboarding of new employees - Coordination of project time budgets

  • 6 Monate, Jan. 2008 - Juni 2008

    Trainee, Sales Department

    Valeo Equipements Electriques Moteur

    - Customer service: commercial offers preparation, database management and update, acquisition of new and the retention of the existing customers

  • 1 Jahr, Okt. 2006 - Sep. 2007

    Teacher

    Teacher Training College

    - Carrying lectures in methodology and writing

  • 9 Monate, Okt. 2006 - Juni 2007

    Teacher

    University of Silesia

    - Responsible for tests and final examinations - Conducting English classes

Ausbildung von Magdalena Witczyk-Klebach

  • 9 Monate, Okt. 2007 - Juni 2008

    European Funds

    Humanitas University

    Postgraduate studies

  • 9 Monate, Okt. 2005 - Juni 2006

    Business Language

    Business Language College University of Silesia

    Postgraduate studies in Business Language, LCCI Certificate

  • 1 Jahr und 9 Monate, Okt. 2004 - Juni 2006

    English Philology

    University of Silesia

  • 2 Jahre und 9 Monate, Okt. 2001 - Juni 2004

    English Philology

    1st English Teacher Training College

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Fließend

  • Polnisch

    Muttersprache

  • Spanisch

    Grundlagen

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