Magdalena Witczyk-Klebach

- SAP system maintenance for LED projects and sales orders: data entry, production/purchasing coordination, dispatch, invoicing and monthly revenue recognition - Customers’ support with processing letters of credit - Assisting Section Manager and the general support team with export documents and products authorisations: COO, IECEE - Processes documentation updates

- SAP system maintenance: LED projects and sales orders, data analysis, reporting, monthly revenue recognition coordination - Export documents coordination - Section Manager’s support

- conducting English classes on various proficiency levels

- SAP maintenance: orders entry, monthly invoicing, reporting - Communication with clients, implementing problem solving strategies - Quality assurance and Key Account Manager’s support

- Administrative work: correspondence, brochure printing and dispatch, telephone communication, customers’ documentation preparation, carrying out inventory - Data maintenance and changes to customers’ master data in Microsoft Dynamics (Navision) and in PowerPoint presentations - Tracking of demo positions at customers’ premises including retrieval

- Managing change management projects: effective communication with project teams and customers, cooperation with technical department to ensure project success, project status reporting to Managers, project documentation preparation, carrying out risk assessment - Onboarding of new project managers

- SAP HR Module maintenance: customer data entry, internal and external reporting, processing of incoming documentation, resolving customers’ inquiries, generating and analysis of SOC1 reports, fulfilling contracts’ obligations - Translation of documents for internal and external clients - Creation and implementation of Standard Operating Procedures - Onboarding of new employees - Coordination of project time budgets

- Customer service: commercial offers preparation, database management and update, acquisition of new and the retention of the existing customers

- Carrying lectures in methodology and writing

- Responsible for tests and final examinations - Conducting English classes

Postgraduate studies

Postgraduate studies in Business Language, LCCI Certificate