Mahdieh Pirmoradian

•Contributed to the development of an AI-powered product search solution using C#/.NET, SQL Server, and Large Language Models (LLMs). •Collaborated with the development team to investigate, reproduce, and resolve issues related to prompt processing, SQL generation, and application logic. •Validated AI-generated database queries against business requirements and product specifications to ensure accurate and consistent search results.

• Support students in practical labs related to Microsoft Azure, cloud computing, Docker, deployment, Git/GitHub, and CI/CD basics. • Explain exercise materials for Software Engineering, C#/.NET, object-oriented programming, OpenAI, Machine Learning, and cloud-based solutions. • Strengthen my skills in technical communication, problem solving, cloud infrastructure, DevOps practices, and teamwork in an international university environment.

• Collaborated in security-critical operational processes at the AWS Data Center in Frankfurt. • Supported network and infrastructure audits, addressing fault analysis and connectivity issues. • Executed rack/server installations, cabling, and decommissioning while adhering to defined standards.

· Provided 1st-level technical support for employees via phone, email, and in person, covering desktops, laptops, printers, software, login, permissions, and connectivity issues. · Installed and configured computers, printers, operating systems, drivers, security updates, and approved applications according to IT standards. · Performed routine checks on networks, antivirus status, backups, and system updates to support stable workplace operations.

Technical degree focused on computer hardware; Bachelor's thesis: web-based e-commerce platform with PHP and HTML. Final grade: 2.4 (German scale).