Mahmoud Ali

Angestellt, Incident Manager, Vodafone Global Enterprise

Cairo, Ägypten

Fähigkeiten und Kenntnisse

CCNA Routing and Switching certified
ISTQB Software Testing certified
C1 Goethe German Language Certified
Incident Management Enginner at Vodafone
Deutsche Sprache

Werdegang

Berufserfahrung von Mahmoud Ali

  • Bis heute 5 Jahre und 4 Monate, seit März 2019

    Incident Manager

    Vodafone Global Enterprise

    Mahmoud is a Certified German and English-speaker / Network Support Engineer with high Experience in analyzing and troubleshooting network faults and providing quick and efficient problem resolution.

  • 8 Monate, März 2019 - Okt. 2019

    Sofware Tester

    Freelance Company

    Software Tester , finding Bugs , write Test Cases and Bug Reports, using different Tools like Jira , J meter

  • 3 Monate, Feb. 2019 - Apr. 2019

    Technical Support Representative

    Concentrix Global Services GmbH

    troubleshoot and manage The Customer Problems in Drons . - follow documented processes and workflows provided by Clients or higher level support representatives. - helping them to solve their Problems

Ausbildung von Mahmoud Ali

  • 3 Jahre und 4 Monate, Apr. 2014 - Juli 2017

    Germanic Languages, Literatures, and Linguistics

    Minia University

    -German Language and Literature, and Linguistics -English Language and Literature, and Linguistics

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Gut

  • Arabisch

    Muttersprache

Interessen

IT Network
Software Development
German language

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