Ing. Majid Mirzaei

• Specifically, administration of Microsoft SharePoint Online, designing, implementing and supporting the organizational portal for the main branch and 16 other branches of the company. • Administration of on-premises and Azure Active Directory. • Monitoring the services and servers. • Solving users' problems that were issued through the ticketing system for the support department.

Re-engineering the company’s workflows systems, establishing automated server generation routines, optimizing system performance, and reducing security vulnerabilities by reconfiguring the firewall policies. Deploying the virtualization platform based on VMware vSphere. Migrating Active Directory 2003 to 2008 with over 1000 active users. Deploying lots of Microsoft services such as Exchange, SharePoint. Relocating the hospital data center to a new location.

• Maintaining, upgrading, and monitoring all services and servers and internal infrastructure equipment. • Using VMware vSphere virtualization platform to take advantage of system redundancy and converting physical servers to virtual. • Migrating Active Directory 2003 to 2008 with over 35000 active users over the country. • Deploying, maintaining, and supporting Exchange Server 201. • Designing and implementing a ticketing system using Microsoft SharePoint 2010.

• Leading a team of 5 experts and review their technical and financial issues and providing periodic reports to the company's management. • Creating plans to increase the efficiency of internal processes in compliance with standard rules and regulations. • Evaluating progress, identifying variances, and making suggestions to improve the software, hardware, network, and infrastructure of the company's customers (who were often other companies), and improving the quality of support.

• Providing technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, and resolution via helpdesk system, telephone, and remote support tools. • Managing, monitoring, and troubleshoot the servers and services problems. • Checking up and maintaining the Dell & HP servers. • Implementing security policies at the organizational level using GPO. • Creating reports of network productivity, plans, and problems, to use by top management.

Information and Network Security

Software Engineering