Maksims Patancevs
Bis 2020, Technical Product Owner, Cognizant
Riga, Lettland
Werdegang
Berufserfahrung von Maksims Patancevs
2 Jahre und 9 Monate, Nov. 2017 - Juli 2020
Technical Product Owner
Cognizant
Team: 2 -3 SCRUM teams / Team size: 5-7 person Countries: Latvia, Germany, Sweden Roles: DevOps based on Software Development Life Cycle (SDLC) Services: API management, Incident/Problem/Release management in Jira Technology: MuleSoft / WebMethods / Apigee / webServices / RestAPI / Jira / Jenkins / Slack / MS teams / Splunk Product: Enterprise Integration platform (MuleSoft or WebMethods) that communicate with CRM (SalesForce/Siebel) and billing system (SingleView) Area: Automotive, Telecommunication
1 Jahr und 9 Monate, Jan. 2016 - Sep. 2017
Service Delivery Manager
Tele2 Shared Services Center
Team: 2 -3 SCRUM teams / Team size: 5-7 person Countries: Sweden, Latvia, Estonia, Lithuania, Croatia, Netherlands, Austria Roles: DevOps using Software Development Life Cycle (SDLC) Services: API management, Incident/Problem/Release management in Jira Technology: WebMethods / Apigee / webServices / RestAPI / Jira / Jenkins / Slack / MS teams Product: Enterprise Integration platform (WebMethods) that communicate with CRM (Siebel) and billing system (SingleView) Area: Telecommunication
Team: 5-7 IT departments responsible for certain IT service implementation and maintenance Countries: Countries: Norway, Sweden, Finland, Denmark Roles: Act as a single point of contact (SPOC) for all IT related questions from the customers Methodology: ITIL best practises Technologies: Microsoft IT infrastructure and software management - MS SCCM, Secunia IT services: HW management, patch management, application management, license management, anti-virus management
Team: 5-7 IT departments responsible for certain IT service implementation and maintenance Countries: Countries: Norway, Sweden, Finland, Denmark Roles: Act as a single point of contact (SPOC) for all IT related questions from the customers Methodology: ITIL nest practises Technologies: Microsoft IT infrastructure and software management - MS SCCM IT services: HW management, patch management, application management, GPO management, license management, multi-language Service Desk
4 Jahre, Mai 2008 - Apr. 2012
System manager/System administrator
Tele2 Billing
Team: 3-5 IT departments responsible for certain IT service implementation and maintenance Technology: WebMethods / SingleView/ SQL Oracle DB / Windows / Lotus Notes / Remedy / Jira Product: Enterprise order management system (WebMethods) that communicate with web-based in-house CRM and billing system (SingleView) Area: Telecommunication, TV, video on demand Services: Incident/Problem/Release management in Remedy/Jira/Lotus Notes
3 Jahre und 4 Monate, Jan. 2005 - Apr. 2008
L2 IT SUPPORT SPECIALIST
Tele2 Shared Services Center
Ausbildung von Maksims Patancevs
3 Jahre und 9 Monate, Sep. 2001 - Mai 2005
Computer Science/IT
University of Latvia (LU)
Attend master course at university (not finished yet)
3 Jahre und 9 Monate, Sep. 1997 - Mai 2001
Computer Science/IT
Technical University of Riga (RTU)
Sprachen
Russisch
Muttersprache
Englisch
Fließend