Małgorzata Rusin

Managing and developing business opportunities. Building efficient sales and operational processes and pipelines. Sales and sales support. Building and maintaining relationships with key clients.

Creating and finetuning company's products and services to meet client's needs. Building efficient sales and operational processess and pipelines. Sales and sales support. Building and maintaining relationships with clients.

Managing and developing the team of UX Designers, IT Business Analysts and e-commerce Performance Specialists. Building and maintaining relationships with clients. Creating comprehensive solutions on Customer Experience Design and Management. Project portfolio management and advisory. Responsible for the profitability of projects and department.

Managing and developing the team of UX Designers and Business Analysts. Building and maintaining relationship with clients. Project management support and advisory. Responsible for the profitability of projects and department.

Managing projects related to e-commerce business Responsible for the process of designing and implementing b2c and b2b e-commerce platforms Managing teams consisting of business and system analysts, UX designers, researchers and programmers Working by the use of various project management methods, both waterfall and agile

Building and maintaining relations with clients Managing research projects: definition of clients' business needs, creating appropriate research solutions, coordination of the whole research process, managing the research team, analyzing the data and preparing the report, presenting the results and consulting the business recommendations

Answering on clients needs by tailoring the research solutions to their expectations Preparing questionnaires, analyzing data, writing the final report