Manuel Rosales

Responsible for the development of the Quality Strategy for the Aerospace Business Unit Management and resolution of Customer Quality Complaints Achieving the first certification of ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015 Execution of Problem-Solving Methodologies such as Ishikawa, 5 Why´s, 8D-Report Steering of Continuous Improvement Projects and LEAN Initiatives Execution of Trainings on the newly implemented processes Modeling of business processes using the BPMN 2.0 Methodology

Support the development and execution of Web Industries’ Aerospace Quality Strategy. Implementation of Root Cause analysis methodologies such as Ishikawa, 8D, 5 Why’s and direct Six Sigma Projects and activities using the DMAIC Process, FMEA and Control Plans methods for continuous improvement. Deploy methods such as statistical studies, process capability, Design of Experiments, ANOVA and GR&R studies QMS, customer requirements, regulatory requirements, and ISO/AS/EN 9100 requirements

Management of the quality processes related to the implementation and compliance to customer specific requirements for the manufacturing of adhesives and motion control products Leading the continuous improvement of the quality system throughout the region with Lean/Six Sigma Black Belt Tools Establishment of the Annual Operating Plan for the quality organization in the region; definition, monitoring and improvement of the quality balance scorecards Responsible for the regional ISO/TS 16949 certifications

Management of the Quality interface with the aerospace customers (OEM and MRO) and coordination with the internal operational groups of Henkel Aerospace to reach Quality Excellence (Production plants world wide, European storage warehouses, Supply Chain, Customer Service, Sales, Technology, Marketing)

•Support to the Business Process Management activities such as Business Process Architecture with ARIS platform •Manage eBTM (Electronic Bombardier Transportation Manual) Bombardier Transportation’s (BT) Document management system database, managing releases and withdrawn of documents requested by the different BT functions. Maintaining and supporting the quality and quantity of the Metadata

Elaboration of quality assurance documentation Product certification Main contact for in-site customer audits Related Quality Assurance activities for the aerospace customers Product Qualification Responsible of defining the manufacturing plan New product development Production Planner

Maintaining operating systems to current Supplier Quality Assurance Manual Problem resolution and reporting Coordination of containment activities Coordination of new project Pilot QC Activities Evaluation of Process Changes Responsible for preventing non-conforming parts being shipped to customer. Responsible for receiving and investigating Warranty Return Parts sent from the client

Minor in Industrial Engineering