Manuela Puritani

Contributed to recruitment cost reduction by implementing a new internal recruitment process: The team which I trained and led, made up of 15 internal recruiters located across Europe and Latin America, achieved over 1000 internal hires, (which, as an alternative solution to external hires, resulted in a cost saving of over 1 million US$), while maintaining and constantly improving our customer satisfaction levels with our internal clients (hiring managers and Business Units).

- I achieved full audit readiness of the new Internal Recruitment process, ensuring and enhancing both knowledge of the process and compliance with all standards, by setting up a business controls framework which covered both global standards and local country-specific legal requirements across the world.

Set up an operations centre which, together with the reporting team, supported all internal recruitment activities. I personally trained the team members whom, despite not having any prior experience in HR operations, quickly became an example of excellence and a role model in the organization.

Operations specialist on a new worldwide internal movement project (which would then become the internal recruitment organization) I supported the global Internal Talent Recruitment leader on a project which consisted in the temporary virtual transfer of employees from Major Markets to Growth Markets.

Responsible for handling all items related to tax and welfare for both inbound and outbound assignees, ensuring there would be no financial/legal exposure for the corporation.

Ensured IBM’s Global D&I policy was executed in all Business Units and in all HR processes, with particular focus on recruitment, professional development, talent management and retention, promotions and training.

Leading a small group of inside sales representatives responsible for discovering and segmenting a large portfolio of Italian small and medium businesses, I created a database containing information about new potential clients, with the aim of identifying new business leads in a previously unexplored market.

Responsible for selling hardware, software and services on a given customer set made up of Small/Medium Businesses across Italy, I overachieved my sales quota and improved customer satisfaction levels, discovering new long-term business leads and engaging with the new IT decision makers.

job performed during University years: Professional translation services in language consultancy companies; Mother tongue English teacher for schools which held courses in companies, town halls and secondary schools, spanning from beginner courses to conversation enhancement courses for executives.

International Law