Marcel Bausch

Lead for the Cluster Customer Service and Identity Management for a client (Health insurance) Responsible for a cross-divisional team including the solution design, budgeting, project management and delivery concepts, coordination of the layers of customer service, individual employee development and reporting to the client's management. Solution Architect and Project Lead for product development including requirements engineering, specification and technical design.

Custom Salesforce development using Lightning Web Components. Development Lead of a Dreamforce presented LWC Web Application as an early adopter of the LWC topic. Responsible for the integration between custom code and Salesforce standard development and the data distribution within the LWC Web Application as well as for the pricing cockpit and its underlying calculation.

IT-Transformation of Core Banking Software using Avaloq. Responsible for the CRM module for bank clerks with focus on data gathering performance and user experience as well as part of the cash processing. Integration of web requests via Web Services within Avaloq.

Software Engineering

Software Engineering