Marcin Jankowski

- Develop Customers and Partners Service standards and strategy. - Provide a valuable and globally consistent Customer and Partner experience with a strong focus on collaboration and transparency. - Improve Customer and Partner satisfaction and comprehension of services. - Strengthen, standardize and operationalize engagements with Customers and Partners. - Build relationships, improve the frequency and quality of discussions. Create strong partnership.

Business overview: - Trainings and consulting of companies and employees image, - Implementation of Business Standards Conduct, - Interpersonal Skills Trainings - /Negotiations, Presentations etc./ - Increasing Business Effectives, - Individual Image Consulting.

- Managing Partners to achieve revenue and YoY growth - Build and develop Partners channel on Microsoft ERP&CRM Systems market - Partners business plans: preparation and realization, - Full reporting, forecasting internal and external, - Final negotiations, closing deals with customers, - Organize marketing, PR and lead generation events for Partners. - Organize trainings and academies for Partners profs and sales, - Partner capacity and recruitment management.

Main education areas: - Negotiations, Presentations 1:1, 1:few, 1:many, Solution Selling, - Team Work / Team Management, Helping Clients Succeed, - Working with Enterprise Customers, Self Development.

Main responsibilities: - Revenue and growth achievements, Customer base management, - Customer support and education, Team Leader in telesales department.