Marcos Naranjo Castro

Angestellt, Customer Service Support Manager surgical, Bausch + Lomb / Dr. Gerhard Mann Pharma

Berlin, Deutschland

Werdegang

Berufserfahrung von Marcos Naranjo Castro

  • Bis heute 3 Jahre und 4 Monate, seit Feb. 2021

    Customer Service Support Manager surgical

    Bausch + Lomb / Dr. Gerhard Mann Pharma
  • 2 Jahre und 10 Monate, Apr. 2018 - Jan. 2021

    Manager Customer Service EMEA

    Bausch & Lomb

  • 2 Jahre und 4 Monate, Jan. 2016 - Apr. 2018

    EMEA Customer Service Team Leader

    Bausch & Lomb

  • 1 Jahr und 3 Monate, Okt. 2014 - Dez. 2015

    Team Leader System & Reports & Sr. Specialist, Comm. Operations Admin. EMEA

    Bausch + Lomb

    Team Leader for System & Reports. In addition, in charge of EMENA Distop Region with following tasks: Customer call reception; orders managment, monitoring of dispatched goods; quotations, service invoicing and contract administration; invoices preparation; full sales support of designated area; sales follow up; support for financial department; service administration.

  • 7 Monate, März 2014 - Sep. 2014

    Specialist, Field Sales & Service Administrator, Commercial

    Technolas Perfect Vision GmbH - Bausch + Lomb

    In charge of EMEA Distop Region. Customer call reception; order administration; order confirmation and monitoring of dispatched goods; quotation, service invoicing and contract administration; invoices preparation and customer communication; full sales support of designated area; sales follow up; support for financial department; service administration.

  • 1 Jahr und 3 Monate, Dez. 2012 - Feb. 2014

    Specialist, Field Sales & Service Administrator, Commercial

    Technolas Perfect Vision GmbH

    In charge of the Spanish market. Customer call reception; Order administration; Order confirmation and monitoring of dispatched goods; Quotation, service invoicing and contract administration; invoices preparation and customer communication; Full sales support of designated area; Sales follow up; Support for financial department; Service Administration.

  • 1 Jahr und 3 Monate, Sep. 2011 - Nov. 2012

    Spare Parts Administartion/Logistics Executive

    Ariston Thermo Deutschland GmbH

    Purchasing management through SAP procedure; Sales forecastings; Product identification/Bill of material; Stock availability; Overseeing order flow and shipping management and planning; Liaising with third party freight forwarders and customs officials; Preparation of packing lists/schedules management; Customer complaint management; Accounting, production of credit/debit nots, invoicing, etc. Main contact with Spain and Portugal heating system providers and with ELCO Germany, Switzerland and Holland

  • 2 Monate, Juni 2011 - Juli 2011

    Administrative assistant

    Konecta group

    Administrative assistant in a recovery campaign for the Santander Bank

  • 5 Monate, Feb. 2011 - Juni 2011

    Environmental trainer

    Guadiamar Educa, S.L.

    Environmental trainer in Doñana Natural Park for children between 4 and 18 years old working for the Environmental Public Administration of Andalusia.

  • 1 Monat, Apr. 2011 - Apr. 2011

    Environmental trainer

    Hadiqa. Servicios Educativos para la Sostenibilidad

    Environmental trainer for a week in Doñana Natural Park with a group of students from Brussels for a week.

  • 6 Monate, Feb. 2010 - Juli 2010

    Contributor for the Department of Environment

    Copa-Cogeca

    Contributor for the Departments of Biodiversity and Climate Change (environmental area) in the following projects: + Developing Brochures on Farming Biodiversity / Agricultural Biodiversity + Editing of the programme “Land Abandonment in the EU” for the conference “The CAP after 2013”. + Contents arrangement for Copa-Cogeca stand in the “Green Week” in Brussels: timing, speakers´presentations, reception and attention to visitors.

  • 1 Jahr und 4 Monate, Sep. 2008 - Dez. 2009

    Prospecting Technician

    Análisis del Territorio, S.L.

    Control of bidding and hiring platform, drafting of public bidding offers and documents for subsidy, offers and Official State Bulletin monitoring, reception of new customers.

  • 9 Monate, Jan. 2008 - Sep. 2008

    Environmental expert

    Análisis del Territorio, S.L.

    Guider in the exhibition about the 10th anniversary of "The Doñana Disaster" (Aznalcollar Disaster or Guadiamar Disaster). Technician doing flora inventory in differents projects.

  • 10 Monate, Sep. 2007 - Juni 2008

    Tutor-trainer

    Híspalis de Formación, S.L.

    Quality and Environment (ISO 9001, ISO 14001), Quality Consultant and Environmental Project Management courses tutor.

  • 3 Jahre, Okt. 2004 - Sep. 2007

    Teleoperator

    ATENTO Teleservicios España, S.A.

    Teleoperator in call center in the centre of clients conservation for Telefónica de España (1004).

Ausbildung von Marcos Naranjo Castro

  • 1 Jahr, Okt. 2010 - Sep. 2011

    University Pablo de Olavide

    Human resources strategic management

  • 6 Jahre und 1 Monat, Sep. 1998 - Sep. 2004

    Environmental Sciences

    University of Huelva

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Fließend

  • Deutsch

    Gut

  • Italienisch

    Grundlagen

Interessen

Languages
International experience
sales
environment
Customer Support
Human resource management

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