Marcos Naranjo Castro
Angestellt, Customer Service Support Manager surgical, Bausch + Lomb / Dr. Gerhard Mann Pharma
Berlin, Deutschland
Werdegang
Berufserfahrung von Marcos Naranjo Castro
Bis heute 3 Jahre und 4 Monate, seit Feb. 2021
Customer Service Support Manager surgical
Bausch + Lomb / Dr. Gerhard Mann Pharma2 Jahre und 10 Monate, Apr. 2018 - Jan. 2021
Manager Customer Service EMEA
Bausch & Lomb
2 Jahre und 4 Monate, Jan. 2016 - Apr. 2018
EMEA Customer Service Team Leader
Bausch & Lomb
1 Jahr und 3 Monate, Okt. 2014 - Dez. 2015
Team Leader System & Reports & Sr. Specialist, Comm. Operations Admin. EMEA
Bausch + Lomb
Team Leader for System & Reports. In addition, in charge of EMENA Distop Region with following tasks: Customer call reception; orders managment, monitoring of dispatched goods; quotations, service invoicing and contract administration; invoices preparation; full sales support of designated area; sales follow up; support for financial department; service administration.
7 Monate, März 2014 - Sep. 2014
Specialist, Field Sales & Service Administrator, Commercial
Technolas Perfect Vision GmbH - Bausch + Lomb
In charge of EMEA Distop Region. Customer call reception; order administration; order confirmation and monitoring of dispatched goods; quotation, service invoicing and contract administration; invoices preparation and customer communication; full sales support of designated area; sales follow up; support for financial department; service administration.
1 Jahr und 3 Monate, Dez. 2012 - Feb. 2014
Specialist, Field Sales & Service Administrator, Commercial
Technolas Perfect Vision GmbH
In charge of the Spanish market. Customer call reception; Order administration; Order confirmation and monitoring of dispatched goods; Quotation, service invoicing and contract administration; invoices preparation and customer communication; Full sales support of designated area; Sales follow up; Support for financial department; Service Administration.
1 Jahr und 3 Monate, Sep. 2011 - Nov. 2012
Spare Parts Administartion/Logistics Executive
Ariston Thermo Deutschland GmbH
Purchasing management through SAP procedure; Sales forecastings; Product identification/Bill of material; Stock availability; Overseeing order flow and shipping management and planning; Liaising with third party freight forwarders and customs officials; Preparation of packing lists/schedules management; Customer complaint management; Accounting, production of credit/debit nots, invoicing, etc. Main contact with Spain and Portugal heating system providers and with ELCO Germany, Switzerland and Holland
2 Monate, Juni 2011 - Juli 2011
Administrative assistant
Konecta group
Administrative assistant in a recovery campaign for the Santander Bank
5 Monate, Feb. 2011 - Juni 2011
Environmental trainer
Guadiamar Educa, S.L.
Environmental trainer in Doñana Natural Park for children between 4 and 18 years old working for the Environmental Public Administration of Andalusia.
1 Monat, Apr. 2011 - Apr. 2011
Environmental trainer
Hadiqa. Servicios Educativos para la Sostenibilidad
Environmental trainer for a week in Doñana Natural Park with a group of students from Brussels for a week.
6 Monate, Feb. 2010 - Juli 2010
Contributor for the Department of Environment
Copa-Cogeca
Contributor for the Departments of Biodiversity and Climate Change (environmental area) in the following projects: + Developing Brochures on Farming Biodiversity / Agricultural Biodiversity + Editing of the programme “Land Abandonment in the EU” for the conference “The CAP after 2013”. + Contents arrangement for Copa-Cogeca stand in the “Green Week” in Brussels: timing, speakers´presentations, reception and attention to visitors.
1 Jahr und 4 Monate, Sep. 2008 - Dez. 2009
Prospecting Technician
Análisis del Territorio, S.L.
Control of bidding and hiring platform, drafting of public bidding offers and documents for subsidy, offers and Official State Bulletin monitoring, reception of new customers.
9 Monate, Jan. 2008 - Sep. 2008
Environmental expert
Análisis del Territorio, S.L.
Guider in the exhibition about the 10th anniversary of "The Doñana Disaster" (Aznalcollar Disaster or Guadiamar Disaster). Technician doing flora inventory in differents projects.
10 Monate, Sep. 2007 - Juni 2008
Tutor-trainer
Híspalis de Formación, S.L.
Quality and Environment (ISO 9001, ISO 14001), Quality Consultant and Environmental Project Management courses tutor.
3 Jahre, Okt. 2004 - Sep. 2007
Teleoperator
ATENTO Teleservicios España, S.A.
Teleoperator in call center in the centre of clients conservation for Telefónica de España (1004).
Ausbildung von Marcos Naranjo Castro
1 Jahr, Okt. 2010 - Sep. 2011
University Pablo de Olavide
Human resources strategic management
6 Jahre und 1 Monat, Sep. 1998 - Sep. 2004
Environmental Sciences
University of Huelva
Sprachen
Spanisch
Muttersprache
Englisch
Fließend
Französisch
Fließend
Deutsch
Gut
Italienisch
Grundlagen