María Elena Lobato Rodríguez
Werdegang
Berufserfahrung von María Elena Lobato Rodríguez
- Current 7 years and 2 months, since Apr 2019
Account Run Lead (Service Delivery Manager)
DXC.technology
- Main point of contact for the customer and the different teams. - Responsible for ensuring that the Service is compliant with the contract (based on SLAs & KPIs) and meets the expectations of the customer. - Responsible for finding and implementing possible service improvements and cost reductions and identify and solve any gaps in the Service. - Responsible for Business Continuity/Disaster Recovery implementation.
- 5 years, May 2014 - Apr 2019
P8 Systems Engineer
DXC Technology
- Administration support of FileNet 3.5, 4.5, 5.1 and 5.2. - Support deployments, upgrades and troubleshooting. - Support application testing coordinating with users and other teams
- 1 year and 9 months, Sep 2012 - May 2014
Unix System Administrator
CSC Computer Sciences
- System administration of AIX, Solaris and Linux. - ITM situations management and agents installation. - TSM Backup management. - Several technologies restart (SAP, Oracle, DB2, WAS). - TEPS System Monitoring. - HACMP and Veritas cluster Management. - Shell scripting for automation.
- 1 year and 5 months, May 2011 - Sep 2012
UNIX/Windows Administrator
CSC Computer Sciences
- Production, development and test applications supervision under HP OpenView console. - System administration of UNIX and Windows servers. - Incident investigation, escalation and resolution. - French and English competences needed
Ausbildung von María Elena Lobato Rodríguez
Telecommunications engineering
University of Oviedo
Telematics
Sprachen
English
C1 (Fließend)
French
B1-B2 (Gute Kenntnisse)
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
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