Maria Bergmooser

Coordination and Management of projects, including change management, stakeholder management, and data analysis

I supervised, trained, lead, managed and coached a culturally diverse team of Event Technicians. I also supported the event planning office with daily operations management of the Student Center including hiring, scheduling, and lay-offs. I ensured and reported the achievement of performance goals and provided excellent customer service.

Supported family goals efficiently by assisting in household duties, supervising children; Provided consistency for two children by establishing and reinforcing discipline standards, teaching manners, behaviors, values; Optimized time management while accomplishing tasks efficiently; Organized and booked family trips and vacations; Developed and maintained a family calendar to efficiently track the parents’ and children’s activities to promote constant communication

Management of interests of tenants, property owners, third party vendors; Ensured customer satisfaction; Tracking timely rent payments and contract fulfillment; Effectively advertising vacancy rate flats, Conducting regular inspections of flats, screening tenants; Organized, prepared, and conducted owner-occupied meetings; Researched, benchmarked, observed property market, legal regulations and prerequisites for possibilities of rent increase; Data administration and use of CRM program

Client service: advised and supported approximately two hundred customers daily while ensuring customer satisfaction

Human Resource Training and Development, International Management, Global Marketing

Intercultural Competencies, Diversity Management, International Human Resource Management