Mag. Maria del Carmen Carbajal

- Research about the impact of the Insurance Distribution Directive in French Insurance Market. - Interviewing the main stakeholders of relevant Insurance firms. - Quantitative analysis of the evolution of the Insurance Market to obtain the most relevant trends.

- Marketing Entry Strategy for the Indian Market based on a deep demographic reasearch. - Build a road map of their future AI products based on tech trends and competitors.

- Transformed business requirements into technical features ensuring alignment with their expectations. - Prioritised user stories and maintain a backlog of future tasks maximising the work of the SCRUM team. - Provided tactical objectives and classified defects based on a business perspective. - Created the SITs and the Roll-out Plan for the 29 countries in the EMEA region involved and provided 40+ hours of training to the Key Users of each country

- Analysed the training needs of key user groups in EMEA and LATAM, arranged logistics and scheduling. - Translated technical documents to create training material and prepared and analysed post training surveys. - Delivered more than 120 hours of training for the user community in English, Portuguese, Italian and French.

-Designed web and app UI/UX for 2 incubated projects at Startup Mexico. (Startup Mexico- Incubator) -Drove technical tests and validations on Car Equipment for a Japanese Consulting firm. (Tryfunds Technology) -Implemented a VOIP system and designed server migration at one of the largest Call Centres. (Packet MX) -Troubleshooted 100+ defects of the 3G and 4G network for client retention in 6 months. (Telefonica Movistar)

- Distributed solutions from international CCTV manufacturers designing integrated security systems using their products and provide support at an expert level for our customers. - Sold, implemented and supported more than 35 Security Systems in 10 cities in the public and private sector.

- Managed the Web based platform development with an entrepreneurial and commercial thinking obtained by customer feedback after a deep field research performed with an initial base of 136 restaurants onboarded. - Tracked the budget and delivery of releases prioritising the ongoing enhancements within the SCRUM team. Brought to the team the customer and business perspective on value during the day-to-day development.

-Built documents and presentations of high technical level for Solution Architects in US/Canada. -Designed technical configurations of Servers, Storage and Network equipment for Sales Specialists.

- Assisted the BCS Sales Specialist with the forecast, follow up of leads and preparing POCs for relevant accounts. - 3 months covering my boss’s maternity leave taking her responsibilities with Banking and Telecom accounts.

International Business Strategy (Score: 19/20) / Problem Solving and Decision Making (Score: 19/20) / Big Data & Tech Trends (Score: 17/20) *Study Semester in China

Web Interfaces and Applications (Final Score: 100/100) / IT Project Management (Score: 90/100) /Project: Autonomous Greenhouse (Score: 97/100)