Mariella Castellanos

Monitor the activities of the collection department dialer, extract information to turn it into reports that show the results of productivity and activity in the area, preparation of presentations of results for the management and any other activity linked to recovery processes.

Management of the HTML and JavaScript based Blackboard Platform for the implementation of online educative programs, back and forward communication with the quality team to ensure that a project meets with all the stablished standards.

Development of Web Applications for process automation using mainly Microsoft Technologies such as ASP.Net, C#, SQL Server and additional Dev Express Controls. Elaborate test cases for each module to ensure quality standards User training and support on demand.

Develop new modules for the inspection systems used to audit the taxpayers, this implies the construction of reports to measure the users productivity and to control every taxpayer that the department needs to audit. Collaborate with the quality control team to implement and agile working methodology. Analyze the users requirements to elaborate a work schedule. Being involved in every step of the Software life cycle. Participate in the testing process, working hand in hand with QA team and final users