Marina Malajmare SImic

Preparing accurate and timely processing of customer invoices Ensuring all invoicing is billed in accordance with company practices and customer contract agreements

Coordinating timely money collection and bad debt transfers through Microsoft Dynamics NAV Monitoring legal, compliance, and market-risk issues Liaising with customers for payment collection Resolving billing issues Collaborating with teams for smooth collections Managing a large portfolio of 800 accounts and ensuring payment collection from each one

Handling operations support for 5,000 employees ensuring the smooth operation of various business processes and providing essential support across multiple departments Supporting management with Travel and Expenses reporting and trend analyzing Monitoring weekly Travel and Expenses reconciliations, invoices, and ensuring timely submissions Identifying and resolving discrepancies in timesheets and payroll Managing working hours records, data input, and processing

Providing support to NCR clients, engineers and partners Handling incoming calls, emails and tickets through GEMS and IBM ticketing system Monitoring ticket queues and notifications Resolving tickets remotely or dispatches to appropriate teams Supporting English, Romanian, Serbian, Bosnian, and Croatian