Mark Albao

Global Empire Corporation is an offshore Contact Center that delivers flexible and high quality customer service. It's main office is based in Edmonton Alberta, Canada. Global Empire Corporation also has offices in Dominican Republic and Phoenix Arizona.

Responsible for the overall management of the Company’s business development organization.

Lead by setting a good example (role model) - behavior consistent with words Coach and help develop team members; help resolve dysfunctional behavior Facilitate problem solving and collaboration Strive for team consensus and win-win agreements Ensure discussions and decisions lead toward closure Maintain healthy group dynamics

•Obtain leads, screen these and endeavour to turn leads into clients •Analyse important and complex, internal processses of leads and advice them on improvement areas and on how Finodis can add value in the improvement process by means of BPO •Prepare a full, detailed Business Case for the BPO project and fine-tune this together with the responsible team of lead •Prepare the process towards implementation

Ensure the smooth operational procedures of the company.

Medical sales representatives are a key link between medical and pharmaceutical companies and healthcare professionals. They sell their company’s products, which include medicines, prescription drugs and medical equipment to a variety of customers including general practices, primary care trusts, hospitals and pharmacies. They also work strategically to increase the awareness and use of their company’s pharmaceutical and medical products.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.