Markus Moranz

Markus Moranz

Employee, Principal Solutions Consultant, Pegasystems

München, Germany

Timeline

Timeline

Professional experience for Markus Moranz

  • Current , since Apr 2019

    Principal Solutions Consultant

    Pegasystems

  • Current , since Dec 2014

    Principal PreSales Consultant

    eGain Deutschland GmbH

  • 1 year and 5 months, Jul 2013 - Nov 2014

    Senior PreSales Consultant

    eGain Corporation

    eGain Enterprise Multi-Channel Customer Engagement Platform - Cust. Coll. Opt. in Svcs., Help Desk and Sales processes - Knowledge Mgmt (Knowledge Base, Knowledge Agent, WSS, Guided Help, Virtual Agent) - Case Based Reasoning (orig. Inference Corp.) - Analytics, Dashboards - Cloud, On Premises - Cisco & Avaya integration - CS Optimization, CEM and Customer Excellence - Telecom, Retail, Finance, Government, Travel, Utilities - Orgs: Contact Centers, eCommerce, eService, Help Desks, IT, Marketing

  • 1 year and 9 months, Jun 2011 - Feb 2013

    Senior Technical Sales Consultant - Enterprise Solution Architect

    Quark (Quark Europe Limited)

  • 6 years and 9 months, Sep 2004 - May 2011

    Director Professional Services Central Region

    Quark (QSE Sàrl)

  • 3 years and 9 months, Apr 2000 - Dec 2003

    CTO

    Tomorrow Focus AG

  • 2 years, Apr 1998 - Mar 2000

    Technical Director

    Focus Online GmbH

  • 2 years and 3 months, Jan 1996 - Mar 1998

    Systemadministration, Production Management

    Focus Online GmbH

  • 8 months, May 1995 - Dec 1995

    Management Consulting

    FOCUS Magazin Verlag

  • 2 years and 4 months, Jan 1993 - Apr 1995

    Systemadministration, Production Management

    Burda Medien GmbH (German "Forbes" print magazine)

Educational background for Markus Moranz

  • 5 years and 2 months, Oct 1984 - Nov 1989

    Tiermedizin

    Tierärztliche Hochschule Hannover

  • 1 year and 2 months, Oct 1983 - Nov 1984

    Chemie

    Ruhruniversität Bochum

Languages

Languages

  • German

    -

  • English

    -

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