Martin Bradley

• Account Management, pre- and post-call account investigation for UKIE Mid-Size Companies. • Account mapping, contact identification, needs discovery and solution recommendations. • Develop HRM Sales opportunities and build, nurture and maintain customer relationships. • Work in collaboration with approved Channel Partners and Agencies to define, recommend and drive sales. • Develop sales plans that provides complete territory and sector specific coverage.

• Senior HR Consultant and Relationship Demand/Lead & Opportunity Generation Specialist • Specialising in Human Resource Management, Finance, Planning & Budgeting, Procurement & Supply Chain Management.

• Risk Operations • Compliance • Anti Money Laundering • Know Your Customer • Financial Crime • Due Diligence and Enhanced Due Diligence • AML Call Reports & AML Risk Summaries • Clearance & Vetting

• New file investigations ticket logging and follow up • Investigations and funds tracking • Deal with cash transactional queries; balance requests; details on credits & debits. • Sensitive transaction analysis • Funds settlements and account balance monitoring • Level one electronic banking enquiries Citidirect & CFX (Citi File Xchange) • IMPS, ACH Worldlink, FX and bulk debit queries

• Claims Administration and Settlement • Personal Injury & Property Claims • Loss Assessment & Dispute Resolution • Litigation & Forensics Preparation

• Customer Service for German Ophthalmic Market. • Order entry and delivery enquiries. • Returns processing, invoicing and billing. • Customer dispute and resolution handling.

Strategic Management, International Marketing, Strategic Marketing, German Language, Translation, Interpretation & Culture