Martin Jordan

Angestellt, Head of Service Design, UK Cabinet Office / Government Digital Service

London, United Kingdom

Skills

E-Government
Digitale Transformation
Verwaltungsinnovation
Digitale Bürgerdienste
Verwaltungsmodernisierung
Digitaler Wandel
Service Innovation
Service Design
User-centred Design
Digitalstrategie
Digitalisierung
Design Thinking
Change Management
Verwaltung

Timeline

Professional experience for Martin Jordan

  • Current 6 years and 7 months, since Dec 2016

    Head of Service Design

    UK Cabinet Office / Government Digital Service

    Shaping what service design is in government and how it’s done / Defining what good service design looks like and how to measure the success of a service / Helping government increase its service design capability through recruitment, training and mentoring / Building a strong service design community across government / Working with departmental teams on specific end-to-end service projects

  • Current 12 years and 3 months, since Apr 2011

    Mitbegründer

    Service Design Berlin

  • 8 months, Apr 2016 - Nov 2016

    Lead Service Designer

    UK Cabinet Office / Government Digital Service

  • 4 years and 5 months, Nov 2011 - Mar 2016

    Senior User Experience Designer

    Nokia

  • 3 years and 3 months, Aug 2008 - Oct 2011

    Strategist & Designer

    PAQT

  • 3 years and 5 months, Jun 2008 - Oct 2011

    Konzepter & Designer

    Thomas Manss & Company Berlin

  • 7 months, Nov 2007 - May 2008

    Trainee / Design

    Thomas Manss & Company London

  • 6 months, Sep 2006 - Feb 2007

    Trainee / Brand Creation

    FutureBrand Buenos Aires

  • 2 years and 11 months, Apr 2002 - Feb 2005

    Marketingassistent & Designer

    icubic AG

Educational background for Martin Jordan

  • Current 7 years and 10 months, since Sep 2015

    Service Innovation

    Laurea University of Applied Sciences

  • 11 months, Apr 2010 - Feb 2011

    Design Thinking / User-centred Innovation

    HPI School of Design Thinking / Hasso Plattner Institut / Universität Potsdam

    Design Thinking, Service Design, User-centred Innovation

  • 6 years and 4 months, Sep 2003 - Dec 2009

    Design

    Fachhochschule Potsdam

  • 2 years, Sep 2001 - Aug 2003

    Produktdesign, Interaktionsdesign

    Hochschule Magdeburg-Stendal

Languages

  • German

    -

  • English

    -

  • Spanish

    -

Wants

E-Government
Open Innovation
Open Government
eGovernment
Government 2.0
Innovation
Verwaltungsmodernisierung
Change Management

Interests

Digitale Transformation
E-Government
Verwaltungsmodernisierung
Service Management
Public Sector
Service public

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