Martin Piekov

Inhaber, Principal consultant, CCW CUSTOMIZE s.r.o.
Bratislava, Slovakia

Fähigkeiten und Kenntnisse

Siebel CRM Know How (Siebel 6.3
7.0
7.5
7.7
7.8
8.0
8.1)
Oracle BPEL
ESB (AIA)consultants
Genesys conusltants
Mobile Workforce solution
MS Dynamics CRM 3.0 Know How and Consultants
Contact Center Solutions (Genesys
Process Know How for various verticals (Customer C
Service Provisioning and Assurance
Telecommunication Engineering
Trouble Ticketing
Order Management
Pricing)
registered patent (USA
EU) regarding Complete Complementary Codes for Spr
Siebel Open UI Migration
Siebel Upgrade Know How
IP15
Open UI
Java
chatbot
Machine Learning
Artificial intelligence
Cloud Computing
AWS

Werdegang

Berufserfahrung von Martin Piekov

  • Current 12 years and 1 month, since May 2014

    Siebel CRM Consultant - Delivery Lead

    Die Mobiliar Versicherungen & Vorsorge

    Technical upgrade from Oracle Siebel 8.0 to Oracle Siebel 8.1.1.11 with platfrom switch from Unix to Linux. Siebel Campaign development. Processes and Functionalities for Siebel Call Center. Upgrade from IP2013 to IP2016. Siebel Upgrade from IP2013 to IP15. Siebel Open UI Migration.

  • Current 20 years and 2 months, since Apr 2006

    Principal consultant

    CCW CUSTOMIZE s.r.o.

  • 4 months, Sep 2015 - Dec 2015

    Siebel Upgrade specialist

    O2 Slovakia

    PoC for the upgrade from Siebel CRM 8.0 to Siebel 8.1.1.11

  • 4 months, Jun 2015 - Sep 2015

    CRM Technical Architect

    Slovak Telekom

    Architecture and HLD Review for the Project introducing simplification and mobile products and processes into new Siebel CRM Domain,

  • 1 year and 1 month, May 2013 - May 2014

    Siebel consultant

    Swisscom Mobile AG

    Order processing team member

  • 6 months, Nov 2012 - Apr 2013

    Siebel consultant

    Slovak Telekom

    Solution stabilization for Bulk Ordering, Bulk Request, PC eligibilities and compatibility rules. Development of Activity Loader (EIM, ksh, PL/SQL).

  • 2 months, Oct 2012 - Nov 2012

    SOA Suite 11g ADF developer

    Slovak Telekom / Oracle

    Technical Design and development for Order Execution monitoring console in SOA Suite Worklist application and ADF Fusion framework

  • 1 year and 11 months, Dec 2010 - Oct 2012

    Lead Architect

    T-Systems/Slovak Telekom a.s.

    High Level Design : Technical Architecture, Service Request Management, CR Process, Business Demand Management, Testing design and execution, stories execution for SRM,Contact Channels, Campaign Execution

  • 9 months, Mar 2010 - Nov 2010

    Siebel consultant

    Swisscom Mobile AG

    Member of the EAI team

  • 2 months, Jan 2010 - Feb 2010

    Siebel Consultant

    Accenture Technology Solutions

    Stabilising Siebel CRM merge solution for bulgarian fix and mobile operator.

  • 9 months, Mar 2009 - Nov 2009

    Siebel Architect

    T-COM

  • 5 months, Nov 2008 - Mar 2009

    Siebel Business Analyst

    SITA.AERO

  • 2 months, Sep 2008 - Oct 2008

    Senior Siebel Consultant

    BIC France

    Senior Siebel Consultant

  • 10 months, Jul 2007 - Apr 2008

    Senior Consultant

    VersIT/Provinzial Munster/Sparkaase Versicherung

    Senior Siebel Consultant

  • 1 year and 1 month, Mar 2006 - Mar 2007

    Siebel freelancer

    EWE TEL GmbH

  • 1 year and 7 months, Aug 2004 - Feb 2006

    Senior Programmer/Siebel consultant

    LogicaCMG

  • 1 year and 1 month, Jul 2003 - Jul 2004

    IT developer

    Siemens PSE

  • 6 months, Jan 2003 - Jun 2003

    Siebel Migration specialist

    Accenture

Ausbildung von Martin Piekov

  • Faculty of Electrical Engineering and Information Technologies at Slovak

    Technical University in Bratislava, Bachelour of Information Technologies, Master Degree from Telecommunication Engineering

Sprachen

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • Czech

    C1 (Fließend)

  • Russian

    A1-A2 (Grundkenntnisse)

  • Slovak

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