Martina Müssner

- Organising my team and its workload and make sure performance is kept to a really high standard - Delegating tasks - Monitoring the team's performance - Providing support and assistance for team members to help and develop their skills and knowledge - Holding regular Team meetings to ensure effective communications to the department - Responsible for a team up to 12 people

- Training for newly hired Community Managers - Making sure new employees are prepared to handle their duties - Reporting the learning processes to the responsible Lead - Creating and arranging training manuals

- Managing global community teams of volunteers up to 40 people - Managing and delivering community-oriented forums, content and activities - Ensuring content on community sites is correct, plentiful and regular - Organising and performing events - Tracking and reporting community member feedback to internal departments - 3rd level support - Communities (e.g.): 4story, Bitefight, Ikariam, Gladiatus, Ogame, Battleknight