Mary Soranno

Manage physician and research coordinator customers to assist in meeting objectives of multi-center clinical trial. • Responsible for managing customers for 4 active clinical sites and 8 newly nominated centers for study involving 90 centers and over 2000 patients • Interfaced with key customers to meet objectives of clinical trial through customer: webinars, conference calls, phone calls, in-service trainings, presentations • Independently created projects data quality improvement

* Facilitated and coordinated fourteen investigational IDE sites to attend U.S. and international training programs for transcatheter heart valve (THV) procedures. * Developed and wrote department SOP's, THV Physician Training Guides, forms and training presentations. * Assisted engineers with evaluation of THV and delivery equipment clinical cases and returned product.

* Highest field technical expert * Created pilot CEU educational programs * Conducted highest volume pacemaker, implantable cardio defibrillator, and biventricular device programming clinics and complex implants due to expertise and physician choice. * Conducted complex post-market studies with zero deviations from protocol. * Created and delivered high-level cardiac device training to physicians, cath lab personnel and clinic nurses in region. * Created customized presentations on products

* Train surgeons on implantation of Vagus Nerve Stimulation Systems as well as provide highest field technical support.

* Developed new business sales in East Los Angeles, CA * Supported surgical implantation of cardiac devices, consulted on complex device issues, assisted Field Clinical Engineering team in IDE clinical trial of new cardiac resynchronization therapy device for one of most influential thought leaders in the industry. * Completed company training program in record time and achieved highest possible scores on all tests. * Conducted formal technical presentations, brochures and in service-trainings

* Provided physician technical support with surgical implants, troubleshooting and reprogramming of cardiac devices during patient clinics in top hospitals in Los Angeles * Worked with Field Clinical Engineers in troubleshooting of investigational devices. * Completed training in valve and vascular connector products.