Maryem Sghari

H-O-T-Phone is a B2B telecomunication trading Company, I belong to the export sales team, making and tracking the shipping process, the flow of goods, invoices payments, orders tracking to the customer ́s requested destination, lead generation and monthly statistics creation. Identifying at the same time, the weak areas in the process to solve problems, minimize the waste, make a noticeable improvement and innovation for a better business efficiency and customers satisfaction.

Track the supply chain management and the traceability of transport trucks with the department manager to help assisting in proposing improvements in the goods’ delivery process through identifying its weaknesses then plan, implement and track the proposed solutions.

Dealing with the whole customer service, cash checks, pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.