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Matea Tadic

Angestellt, Manager, Data Analytics & Customer Facing Excellence Lead, Biogen Canada Inc.
Abschluss: Master's Degree, Juraj Dobrila University of Pula, Dept. of Economics "Dr. Mijo Mirkovic"
München, Deutschland

Fähigkeiten und Kenntnisse

Database Management
Analytics
Microsoft Excel
QlikSense
Qlikview
Presentation Skills
Communication skills
Organisational skills
Project Management
Interpersonal Skills
Teamwork
Team Leadership
Oracle SQL Developer
Customer Data Analysis
Customer Interaction Management
Product Information Management

Werdegang

Berufserfahrung von Matea Tadic

  • Bis heute 4 Jahre und 3 Monate, seit März 2021

    Manager, Data Analytics & Customer Facing Excellence Lead

    Biogen Canada Inc.

    • collaboration with management to understand business needs – data integration projects, system enhancements, dashboards • 'end to end' data management, in-depth understanding of systems, data flow & integration • CRM Expert – building & implementing CRM strategy & associated roadmap • Omni-Channel Cycle Planning – management of complete cycle planning process • Multi-Channel Excellence (MCE) – identifying campaign targets, data privacy laws • hiring process – interviewing candidates, mentoring new hires

  • 2 Jahre und 1 Monat, Feb. 2019 - Feb. 2021

    Sr. Associate, Customer Excellence & Operations

    Biogen Canada Inc.

    - collaboration with management & internal stakeholders to understand business needs/issues - interpreting & presenting data from multiple sources to support business decision making - business performance reporting - defining KPIs & supporting the development & testing of meaningful local BI reports - building & implementing CRM strategy & associated road map to address system issues, increasing user satisfaction & usage & introducing new value bringing functionalities

  • 2 Jahre und 8 Monate, Juni 2016 - Jan. 2019

    Associate, Customer Operations & Excellence

    Biogen GmbH

    - master & reference data maintenance & DQ management, ETL process coordination, monitoring & reporting - defining DQ rules, completing DQ audits - defining KPIs for & development, testing & roll-out of new BI reports/dashboards - defining test scripts, testing & adoption of new system releases & system enhancements - reporting from source systems & statistical analyses - CRM admin-managing users, multichannel consent, territories, supporting cycle planning, resolution of issues - training sessions

  • 3 Monate, Nov. 2015 - Jan. 2016

    Business & IT Consultant

    3Points Software GmbH

    - supporting development & design of new software features & BI solutions - web content development & translation - developing marketing strategies & marketing & sales docs

  • 2 Jahre und 7 Monate, Apr. 2013 - Okt. 2015

    Strategic Planning Associate

    Regional Development Agency Panora (Pozega, Croatia)

    - project management & implementation of EU funded projects, project & budget controlling - developing business plans, conducting market research, financial & statistical analyses - consulting on funding opportunities & on development projects - holding training sessions on project management & EU funding

  • 1 Jahr, Apr. 2012 - März 2013

    Financial Associate

    Pozega-Slavonia County

Ausbildung von Matea Tadic

  • 2 Jahre, Okt. 2009 - Sep. 2011

    Economics

    Juraj Dobrila University of Pula, Dept. of Economics "Dr. Mijo Mirkovic"

    Management & Entrepreneurship

  • 4 Jahre und 2 Monate, Juni 2005 - Juli 2009

    Economics

    Juraj Dobrila University of Pula, Dept. of Economics "Dr. Mijo Mirkovic"

    Management & Entrepreneurship

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Muttersprache

  • Croatian

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