Mateus Brignoli

Independent consultant supporting projects in engineering, digital transformation and SaaS solutions. Worked on process improvement, project management, asset management and business analysis while continuously developing expertise in Product Management, Agile methodologies and AI. This period has been dedicated to consulting activities, professional development and keeping up with technology and market best practices.

Worked as Product Owner for the Versa, Maria Brasileira, and Cidade da Imagem digital products. Responsible for backlog management and prioritization, requirements gathering, user story creation, acceptance criteria, backlog refinement, and stakeholder alignment. Collaborated with cross-functional teams using Scrum and Kanban to deliver high-value digital solutions aligned with business goals and customer needs.

I was responsible for managing strategic accounts, ensuring that clients achieved the best performance from the Manusis4 platform. In addition to leading implementations and training, I developed tailored strategies to enhance the customer experience, ensuring quality, performance, and engagement with the solution. I also identified improvement opportunities, provided insights, and supported operational problem-solving.

As a Technical Assistant, I provided technical support to internal maintenance teams and other company units, ensuring the efficiency of systems and equipment. I conducted tests on internally developed systems and maintenance services to guarantee their quality and proper operation. I planned and monitored preventive and corrective maintenance for equipment and assets, diagnosed failures, and performed equipment replacements, including the installation and reinstallation of operating systems.

During my internship in the Quality Engineering department, I supervised manufacturing processes and assisted in implementing improvements in products and processes. I actively contributed to maintaining the quality management system. Additionally, I monitored inspection services, verifying the correct application of procedures, reviewing completed forms and documents, identifying process failures, and proposing solutions to optimize quality and production efficiency.

As an Maintenance Technician, I was responsible for inspecting, operating, and maintaining equipment and machinery in the underground work environment. My role involved identifying and analyzing failures, performing corrective actions, and ensuring the optimal functioning and availability of the equipment.

As a Sales Associate, I was responsible for ensuring customer satisfaction from the moment they entered the shop until they received their orders. My role involved providing courteous and personalized service, respecting each customer's space and preferences. Additionally, I made product recommendations based on individual tastes, always prioritizing a positive and enjoyable experience.

As an Administrative Partner, I was responsible for overseeing and optimizing various aspects of the business, ensuring smooth operations across different areas. My duties included planning, organizing, and managing key business functions such as human resources, asset management, material supply, finance, and technology. I implemented strategic programs and projects to enhance operational efficiency, conducted organizational analysis, and monitored performance metrics to drive continuous improvement.