Matheus Souza

• Ensure MDM processes in BigQuery, integrating OLTP and OLAP environments with SQL. • Build master data tables, monitor scheduled jobs, and manage lifecycle across silver and gold layers. • Develop API integrations to send customer data to CRM systems using Python. • Create Selenium scripts to automate tasks in the CRM platform. • Model datasets in Looker Studio, delivering dashboards for marketing decisions. • Translate technical concepts into business insights through documentation and presentations.

• Ensured data integrity using Python (Pandas, NumPy) in VS Code to clean, filter, and validate DataFrames, exporting structured CSV files for decision-making. • Used Power Query to merge and transform multiple datasets, creating consolidated tables for cross-data validation and reporting. • Extracted and filtered large datasets using SQL within the FileMaker system. • Supported ERP migration for a pension fund company by validating customer and plan data transfers and delivering analytical spreadsheets.

• Supported supervised fine-tuning tasks and technical writing for AI model alignment. • Applied prompt engineering techniques, including chain-of-thought prompting, chatbot design, and Retrieval-Augmented Generation (RAG). • Trained reward models by evaluating LLM outputs, flagging hallucinations, and improving responses within an RLHF framework. • Completed hands-on ML training focused on predictive model alignment and evaluation.

• Ensured product quality, customer satisfaction, on-time delivery, and agile implementation (Scrum, Kanban). • Supported product owners in defining roadmaps, creating epics and user stories, gathering requirements, producing documentation, and facilitating design thinking sessions. • Managed the full sales cycle, from bid prospecting to contract signing, pricing, headcount, duration, and qualifications. • Analyzed RFPs and aligned pricing strategies with technical and commercial SOW requirements.

• Led the design, development, and maintenance of metrics, analyses, and BI dashboards to support key business decisions. • Managed the sales pipeline, tracking revenue forecasts, active deals, contract timelines, and lead generation using Salesforce CRM. • Improved KPI reporting to measure customer retention and resolved data quality issues using DAX. • Developed APIs to integrate Microsoft tools with dashboards, enabling dynamic data updates.

• Prepared P&L statements and analyzed balance sheets for a $2M investment, ensuring IFRS compliance. • Conducted bank reconciliations and generated financial and cash flow reports. • Monitored regulatory compliance to support business expansion in Brazil. • Delivered OPEX and CAPEX metrics via ERP across departments and managed invoicing. • Ensured audit accuracy and supervised billing and payroll. • Collaborated with C-level executives in a fast-paced startup.

This is a full-time undergraduate course rated with the highest score by the Ministry of Education (MEC). The subjects cover areas such as Business Administration, Finance, Marketing, International Law, Political Science, Macroeconomics, and Foreign Languages, such as English, French, Spanish, German, and Italian.