Matthew Weber

Participate in the DoD Information Assurance Certification and Accreditation Process (DIACAP) involving the identification, verification and validation (V&V), evaluation and analysis, and reporting of the compliance and residual risk of DoD and MDA information systems (tactical and non mission) to governing security regulations.

Responsible for maintenance and proper functionality of all site computer systems. Install, diagnose, and resolve hardware and software problems. Provide support for all onsite network printers. Provided expert answers to all hardware related questions. Take web-based trouble calls. Remotely resolve calls via LANDesk remote control. Rollout and Administration of Scala Infochannel hardware / software solution for the display of company specific information on plasma displays.

Responsible for maintenance and proper functionality of all site computer systems. Install, diagnose, and resolve hardware and software problems. Take web-based trouble calls. Assisted in the migration of computer systems from Novell Netware network operating system to the Microsoft Active Directory infrastructure.

Responsible for maintenance and proper functionality of all site computer systems. Installed, diagnosed, and resolved hardware and software problems. Configured and repaired networks. Provided expert answers to all hardware related questions. Took web-based trouble calls. Provided telephonic support as required. Resolved most user trouble calls within hours, regardless of the problem. Installed and configured telecommunication devices. Gained experience working in a laboratory environment.