Matthias Bräutigam

Full-Stack Engineer Bootcamp (MERN-Stack, Fulltime)

Consulting ITSM and Engineering depts. based on audit and business requirements, contributing part of the ISO27001 certification. Enhancing the risk register, risk reviews, implementation of various processes for the overall information security team.

IT Service Management, ITIL | MarsLander ITIL4 | Apollo 13 - ITSM case experience (DHBW Stuttgart)

Heading the IT service management initiative. Initiate, build and scale key ITSM capabilities of a global fintech start-up / scale-up company, passing governance & control audits, improved cross-functional collaboration.

Steering of IT Change Control for the Haufe Group. Establishment of processes, implementation of an ITSM tool (ServiceNow) and the associated ITIL framework, so that software changes can be carried out controlled and efficiently. Enabling KPIs and improved transparency for further optimization (CSI).

IT Service Management, ITIL (DHBW Lörrach)

Driving process improvement and productivity, supporting the merger of two global supply chains. Analysis, design, implementation, support & benchmarking of cross-functional processes and projects in the EMEA (Europe, Middle East, Africa) logistics department. Reporting in & outside the organization.

Thesis nominated for the "Preis der Wirtschaftsinformatik", was carried out in IT-Service Management, benchmarking internal IT-Services, elaborating & evaluating different improvement possibilitites for GE Healthcare IT.