Matthias Koller

Angestellt, ICT System Engineer S3, Coop
Basel, Switzerland

Fähigkeiten und Kenntnisse

MS Exchange 2003 - 2013
Messaging Expert
Cisco Ironport
Exchnage-Online
Office 365
Kofax
Check Point Sandblast
Helpdek Expert
Helpdesk Third Level Support
Helpdesk Secondlevel Support
Helpdesk First Level Support
Testing
Android
Blackberry 5 + 10
iPhone
Mobile Devices
Serveradministration
Server Support
Server
Support
Engineering
MS Office
Problem Management
Windows Network
Active Directory
Support Education
Documentation
Wintel Operations and Support
AD Operations
GPO Engineering
Lync
Network
OpenOffice / LibreOffice
Education

Werdegang

Berufserfahrung von Matthias Koller

  • Current 11 years, since Jun 2015

    ICT System Engineer S3

    Coop

    Responsible for Messaging Operations, Support & Engineering - Exchange 2013 - IronPort - McAfee MSME - CheckPoint SandBlast

  • 1 year and 6 months, Dec 2013 - May 2015

    Senior IT System Engineer Messaging

    Jet Aviation AG Basel

    Responsible for Messaging Operations & Support - Exchange 2010 - Symantec Enterprise Vault - Blackberry 5 +10 - Lync 2010 - Lync 2013

  • 1 year and 8 months, Apr 2012 - Nov 2013

    System Administrator and support, Messaging

    Cognizant & Harvey Nash

    Messaging Operations & Support - Exchange 2003 + 2007 - EAS - Lync - Blackberry - Good - Postini - Topcall - 2nd + 3rd Level Support

  • 2 years, Feb 2010 - Jan 2012

    Senior Support Specialist

    Redtoo

    Subcontracting with Novartis as GPO Service Manager / AD Operations Subcontracting with IBM as Incident Manager

  • 8 years and 4 months, Oct 2001 - Jan 2010

    ICT System Specialist 2

    UBS

    Operating System support, Office Support, Network, Client, Second and Third evel support, dirct interface to third level and operations, Release testing, Testing for engineering, Maintaining test scripts, Support people education, Composing of support documents, Managing problems, Isolate major problems out of all incident tickets, Analyzing all tickets, Crate statistics.

  • 2 years and 2 months, Sep 1999 - Oct 2001

    IC Consult 3

    UBS

    Callcenter agent first level support.

  • 7 months, Mar 1999 - Sep 1999

    IT First Level Support

    Community of Reinach BL (CH)

    First level It support, Support Implementation of G-Soft, Storrage Organization

  • 2 years and 3 months, 1997 - Mar 1999

    Emplyee

    Community of Reinach BL (CH)

    refugee support

  • 1990 - 1997

    Emplyee

    Robi Spiel-Aktionen

  • 1980 - 1985

    Employee

    Various garden markets

Ausbildung von Matthias Koller

  • 3 years and 1 month, Apr 1987 - Apr 1990

    Social Casework

    HFS Social Highscool

  • 3 years and 1 month, Apr 1977 - Apr 1980

    Gardener

    Apprenticeship

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    A1-A2 (Grundkenntnisse)

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