Maxime Beaudier

Angestellt, Front Office Agent, 25hours Hotel HafenCity & 25hours Hotel Altes Hafenamt
Hamburg, Germany

Fähigkeiten und Kenntnisse

Hotel reception
Reception
Guest Relations
Hotel industry
Front Office
Intercultural competence
Creativity
Conflict Resolution
Foreign language
Marketing
Customer Service
Communication skills
adaptive
Team work
Analytics
MS Office
Protel
open-mindedness

Werdegang

Berufserfahrung von Maxime Beaudier

  • Current 6 years and 6 months, since Jan 2020

    Front Office Agent

    25hours Hotel HafenCity & 25hours Hotel Altes Hafenamt

    Front Office Agent in an upperscale hotel. Various hotel reception tasks and customer service in a multi-lingual environment: check-in/out, handling emails and phonecalls, responsible for customer satisfaction, answer inquiries and complaints, etc...

  • 6 months, Apr 2019 - Sep 2019

    Revenue Management intern

    NH Hotel Group

    Internship in Revenue Management with a portfolio of 10 hotels. Tasks included assisting managers with their strategies, giving recommendations to optimize the revenue of properties, creating and updating multiple reports and analysis, daily office tasks using dedicated tools.

  • 3 years and 7 months, Sep 2015 - Mar 2019

    Customer Service Agent

    Le Petit Hotel Confidentiel

    Student job throughout my college years as a multi-tasks employee in a luxury 5* boutique hotel (front-office, F&B service, valet, bellboy, housekeeping).

  • 5 months, Apr 2018 - Aug 2018

    Bar and Front Office Agent

    Unwind Hotel Sapporo

    Full-time position as a bartender and Front Office agent in an upperscale hotel.

  • 2 months, Jul 2015 - Aug 2015

    Housekeeping Agent

    Hotel Hochschober

    Summer position as a housekeeping attendant in an upperscale hotel.

Ausbildung von Maxime Beaudier

  • 3 years and 1 month, Sep 2016 - Sep 2019

    International Hospitality Revenue Management

    Universite Savoie Mont-Blanc

  • 10 months, Sep 2015 - Jun 2016

    Hospitality management studies

    Universite Savoie Mont-Blanc

  • 1 year and 10 months, Sep 2013 - Jun 2015

    Hotel, Catering, Tourism

    Lycee Hotelier Alexandre Dumas

Sprachen

  • French

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C1 (Fließend)

  • Japanese

    B1-B2 (Gute Kenntnisse)

  • Russian

    A1-A2 (Grundkenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

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