Maya Key-Dimova

• Managed all aspects of wholesale order processing and collaborated with sales, manufacturing, inventory control, traffic and accounting departments to ensure timely order fulfillment. • Validated and created RMA’s for order discrepancies in order to reduce deductions and performed daily data integrity checks to ensure order accuracy. • Volunteered at the Cross Roads House which provides transitional housing for families in need.

• Created a variety of reports for company executives by utilizing multiple data systems (Demand Solutions, Walmart’s Retail Link, JDEdwards, Smart Retail). • Successfully enhanced features of a web-based reporting system to provide product performance indicators for key accounts nationwide. • Directed the implementation of handheld computers for field merchandisers and devised data points for the automation of field operations. • Incurred over $100,000 in annual savings for the organization.

• Developed management procedures for the launch of the company’s online retail outlet. • Increased revenues from retail sales of skin care products by 100%. • Managed monthly inventory process for a large spa retail store. • Administered all spa programs and created opportunities to cross-sell club memberships and services. • Completed Mobil Travel’s 5-Star training in customer service, reservations, and retail sales.