Megha Hamal Kauffman

•In charge of special projects such as planning, coordinating and organizing information from various offices/divisions throughout IDOT to develop an Annual Report. •In charge of working with IDOT’s graphic designer in overseeing the creative and design aspect of the annual report. •Project lead in developing the first Diversity website for IDOT which involves creating and mapping out the design of the website concept, actively engaging in coordinating content from all offices within IDOT.

•In charge of coordinating of all aspects of the departmental Policy Administration Program and the Bureau of Business Services strategic management initiatives. •Increased the update of Departmental Policy documents by 90% in a year by adhering to the ISO 9001 standards for document control. •Researched new policy initiatives and presented analytical reviews and effective visual presentations to policy committee within IDOT to improve the existing and current policies in the Department.

•Assisted multi-functional marketing advisors on the implementation of marketing research and promotional activities for clients such as Verizon Wireless, Aakers College and other local businesses. •Constructed creative marketing strategies for marketing campaigns for clients based in Fargo/Moorhead area utilizing the Marketing Mix. •Fostered client firm relations by assisting the marketing advisors in evaluating the success of client’s marketing campaign/s by following up with them.

•In charge of the monitoring, planning and implementation of programs such as, “International Education Week” and other cultural activities. •Helped launch a successful fundraising campaign and initiative to raise money for the International Cultural Night. •Represented the ISO through a variety of public speaking engagements in student organizations meetings throughout the year. •Prepared and implemented communication strategies for campus wide announcements to raise awareness on events/programs.

•Responsible of maintaining every day sales record and weekly sales report. •Responded to customer complaints in a diplomatic and timely manner. •Maintained store policies and standards so that day-to-day work load and projects. •Consistently noted by the sales manager, other senior management staff, customers for paying attention to details and executing well in difficult situations.

•Worked on the layout and design for the college yearbook, “The Larks.” •Edited/proofread articles and brainstormed ideas for the newspaper, “The Horizon.” •Developed team unity and effort to meet deadlines and conducted interviews with the students, faculty members and community folks for various stories.