Mehreen Fatima

• Attempt to make every customer experience an exceptional one • Take lead in customer service always acting in a courteous, respectful and helpful manner when dealing with customers • Ensure all customer complaints are handled in a professional manner personally handling any escalated issues • Ensure a clean, crisp and organized Outlet • Enforces adherence to cash handling policies, investigates, reports and • documents all variances in cash and product • Maintain receiving files as per company polic

• Deliver frameworks for the creation of business development plans for individual trade partners • Create and manage an annual business development plan • Pro-actively identify new and different business opportunities to provide increased sales • Design an effective system to ensure the team provide accurate reports on existing and new business opportunities • Undertake a commission review on an annual basis to ensure sales reflect commission levels • Identify and develop new products and