Mekala Muniyandi

• Preparing budget control • Maintaining diaries/calendars • Answering telephone call. • Assisting team with all administrative activities and helping them accordingly (including telephone coverage, calendar management). • Preparing documents,travel and meeting arrangements and expense claims. • Coordinating meetings. • Handling confidential HR issues such as recruitment of staff and personnel issues. Working with MS office to handle administrative tasks, such as correspondence and presentations.

• Acquiring new customers by convincing them over the phone • Call Monitoring, Call coaching and training given to team members when required to maintain. • Customer interactions, handling complaints and ensuring customer satisfaction. • Record creation, management and evaluation. • Achieving team target regularly • Retaining customer post sales and managing renewals from customers

Human Resource Develpment, Principles of Organisation, Office Management, International Accounting & Finance

Management accounting, Corporate accounting, Company law, Industrial law, Income tax law and practise