Melanie Birkner

Responsible for the creation and development of the activities within the Marketing department. - Management of purchasing & orders (product & merchandise). - Handling of the logistics process and resource control. - Assistance to the sales director, supporting him in various tasks in the department. -Reporting and cooperation with the international department CALIDRIS 28 EU. - Direct assistance to the director of the company.

Responsible for the Maintenance/ Controlling/ Accounting Departments. Tasks: maintenance of 62 stores, repairing damages and renovations of stores, management of machinery revisions, organization and planning of openings, attending stores, invoicing and cost control, cost quotations, control over the logistic process of the store materials (orders, stock and distribution), hiring and management of companies and services, constant participations in the sales and direction Departments.

Responsible for the accounting of the 75 stores of Charanga. Tasks: invoice processing, billing, payments, attending stores, account entries and transactions, account adjustments.

Tasks: billing, receipts, payments, overdue payment letters and controlling. Carrying out company statistical analysis.

Tasks: management of orders and cost quotations, customer service, accounting and human resources tasks. Creating business assessments.

Customer service, sales and reservations, check-in and check-outs, cash management, service contracting, staff planning.

HR administration, responsible for trainees, selection and citation of potential applicants for job interviews, translations of job advertisements, preparing employee meetings, training new staff for the HR department in preparation for the opening of Hotel Hilton Diagonal Mar. Assisting the Marketing department. 1 week training in each of the following departments: Food & beverage, Front desk, Housekeeping & Business center.

Customer service, sales and reservations, check-in and check-outs, cash management, service contracting, staff planning.

Flight reservations with the program "Quick Reservation System" and “Frequent Flyer Program”.

Apprenticeship in Commerce. Specialized in foreign languages (English, Spanish, French). Training content: Human Resources,Accounting, Export, Import and General Administration.

Controlling, Marketing, Advertising and Publicity, Marketing of services, HR Management, Accounting, Event & Conference Management, Controlling, Airport Management. - Final project (thesis): completed with the company British Airways.