Basic
Melcom Copeland
Employee, Senior Consultant, BETXTECH (IOM) LTD
Paris, France
Timeline
Professional experience for Melcom Copeland
Current , since Jun 2005
Senior Consultant
BETXTECH (IOM) LTD
•Conceived and executed Business Plan and directed all Business Development activities including Sales and Marketing efforts to support the commercialisation of innovative first to market retail based and play at home sports betting solutions, and commercialised new Casino Voucher Redemption Terminals. •Key player in all business processes from Product Engineering and Development , Business Analysis, Contract Formulation and Negotiations, Professional Services including System Integration
Current , since 2002
EMEA IT Outsource Business Consultant
Ayanaa Consulting, LLC
IT Global Sourcing, Offshore Outsourcing, Business Technology Optimization, and Managed Services Business Analyst and Consultant
1 year and 1 month, Aug 2001 - Aug 2002
EMEA Senior Support Manager
Commerce One
(Escalation Management for a team of 25 Technical Support Engineers) – EMEA Centre of Excellence. •Reported to the Director of EMEA Global Customer Support.
7 months, Aug 2000 - Feb 2001
Global Infrastructure Technical Support Engineering Lead
Commerce One, SARL (FRANCE)
•Working as Global Infrastructure Technical Support Engineering Lead with the responsibility for managing a team of Technical Support Escalation Engineers •Recruited from the U.S. with remit to help start-up operations of the Commerce One EMEA Technical Support Centre in the South of France
7 months, Jan 1999 - Jul 1999
Sr. Support Engineer
Kana Communications
Educational background for Melcom Copeland
3 years and 1 month, Sep 1989 - Sep 1992
Biological Sciences
University of California Davis
Languages
English
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French
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