Melvin Brand Flu

• Stabilise project and deliver a global Intranet; • Customer and vendor management; • Manage multiple work streams and consult in areas such as (Agile) development, business & technical migration.

• Programme management, Business- and strategy consultancy • Trusted advisor for small and medium sized organisations accross Europe • Coach & Facilitate Managers and Management teams

• Stabilisation and recovery of outsourced software development of a financial application ; • Stakeholder management and Change management; • Manage 6 business- and IT work streams including offshore development teams.

• Manage a high risk, high impact programme • Deliver a global financial system • Lead global business and IT work streams

• Advice the steering committee on strategic direction of master data management across the bank (Front Office, Operations, Finance, Market Risk) • Lead the project initiation activities (Strategy and Business analyses) for Market Risk Reporting, Management Information and Performance Management within the bank

• Advice management on strategic direction and application of CRM • Business analyses, process design and optimisation for call centre and operations • Manage multiple teams, stakeholders and 3rd parties

• Manage the bid team and coach and advice consultants • Solution design of the complete solution • Work with multiple 3rd parties on the solution

• Advice management on strategic use of CRM, develop the business strategy and develop the next generation CRM platform • Business process design and optimisation, market positioning, customer and partner integration • Design mobile services (SMS) and business intelligence solutions

• Advice the board on application of the Internet in their business, develop the strategy and business case

• Develop the Internet/Intranet strategy and implementation plan for a COTS solutions

• Deliver a corporate portal, Intranet, content and document management, and Knowledge management tools

• Deliver the Pan European gaming portal, custom build content management system, marketing Intelligence en CRM

• Advise senior management on strategic and tactical direction of the internet

• Manage projects, teams, internal and external stake holders across Europe, Australia and Canada

• Due Diligence audit and valuation of service components and service profile • Programme manage 6 work streams and lead negotiations with strategic partners and vendors • Mobilise senior management and train a team of internal (organisational) change-managers • Advise management on risks and viability of the SAP programme