Metodi Chekalarov

- Consulting in the field of business process modelling, analysis and improvement, strategy management, performance management; - Business analysis for IT systems development projects; - Developing and delivering trainings in the field of business process management, strategy management, performance management, Balanced Scorecard; - Implementing business process modelling software; - Internal auditing of the company’s QMS in compliance with ISO 9001/2008 and ISO 27000/2005; - Project management.

- Consulting in the field of business process modeling, analysis and improvement; - Participation in business software systems implementation projects in the business analysis phase; - Developing and conducting trainings in the field of business process management; - Developing and conducting specialized trainings to users of business process modeling software; - Installation and setup of business process modelling software; - Development and adaptation of business process modelling methodologies.

- Supervising the educational process of two Master Programmes - HR Management and Management for Organizational Excellence; - Conducting interviews during candidate student campaign and exam arrangement; - Consulting students when necessary; - Receiving and processing of students' administrative inquiries; - Maintaining the public image of the programmes; - Quality maintenance.

- Directing the streams of passengers in Departures terminal in collaboration with the passenger transfer agents; - Supervision of the correct and timely processing of the incoming passengers and supporting all personnel of Passenger Service Department; - Receiving passenger inquiries and helps providing solutions; - Problem solving.

- Participation in defining the business strategy and operating goals of the company; - Monitoring and controlling of established business processes; - Development of project documentation and application for EU funding programmes related to small and middle enterprises; - Implementation of new management practices.

- Development of quality management systems in compliance with ISO 9001/2000 standards; - Consulting clients on all the matter related to quality system development and implementation; - Suggesting suitable management practices; - Preparation of quality system documentation; - Provision of trainings in quality system documentation’s usage and keeping to the client company’s employees.

- Responsible for the normal functioning of hotel’s reception, restaurant and bar during the night; - Ensures the comfort, best service and safety of all hotel guests from 23.00 to 7.00.

- Provision of free access of individuals and organizations to the information about Open Society Foundation’s (OSF) programs and projects; - Provision of comprehensive and impartial consultations on OSF’s programs; - Performing all activities related to project documentation movement from local to head office; Maintenance of close contacts with the local press and media in order to popularize OSF’s activities; - Development of sustainable relations with NGO’s, education institutions and local authorities.

- Supervision and coordination of Balkan Airlines passengers ground handling at Bourgas Airport; - Verification of transportation documents and any other documentation related to the international, domestic and charter flights.

- Performing pre-sales activities based on preliminary orders in the region in charge; - Participation in implementation and management of Procter&Gamble’s and Kaven Iradis’s sales initiatives; - Identification of new sales opportunities and provision of solutions for increasing company’s business results.

Total Quality Management; Standardization and quality management systems ISO 9001/2000; Audit and certification of Quality Management Systems(QMS); Organizational excellence concepts and models; Business process management, Business process modeling and analysis with specialized software; Production

Business administration; HR Management; Quality management; Production management; Strategic management; Business planning and controlling; Marketing; Economics; Small business management; Finance; Accounting; Business communications and public relations; Organizational behaviour