Michael Christian Ganoy

Angestellt, English IT Marketing Representative, MediaDev Inc.
Manila, Philippinen

Fähigkeiten und Kenntnisse

Call Center Agent
Telemarketing Representative
Inside Sales Agent
Customer Service Representatative
Technical Support Representative
4 years Experience in the industry

Werdegang

Berufserfahrung von Michael Christian Ganoy

  • Bis heute 14 Jahre und 11 Monate, seit Sep. 2010

    English IT Marketing Representative

    MediaDev Inc.

    Responsible for  generating leads for assigned campaigns such as (Microsoft, Symantec, Iron Mountain, BMC, SAP, Infosys and Mimecast)  catering European and Asian Markets  Business to Business Accounts  create new business opportunities for our clients  other marketing tasks which may be assigned by the Account Manager and Headquarters in France.

  • 8 Monate, Sep. 2009 - Apr. 2010

    Technical Support Representative

    Convergys Philippines Inc.

    Responsible for  assisting and providing Technical support for AT&T (HSI) customers  dealing with all concerns and troubles with their computers, gaming consoles and internet connection  tasked to provide excellent and fast technical support skills to fix the issue the customer has

  • 10 Monate, Juli 2008 - Apr. 2009

    Junior Sales Account Executive

    Callbox Sales and Marketing Solutions

    Responsible for  generating leads for the assigned vertical/s and set appointments for the Outside Sales Representatives  Business to Business Accounts  responsible for creating new vertical markets to develop new accounts  task to hit the required number of qualified leads and to stay consistent in lead production  act proactively to create opportunities for new businesses with existing customers  carry out other tasks which may be assigned by the Sales Manager and the CEO

  • 7 Monate, Jan. 2008 - Juli 2008

    Sales Executive

    Pacific Hub Corporation

    Responsible for  Business to Business calls for Superpages.com to all states in the USA  selling and explaining to managers and business owners how online advertising could help their business to generate more customers  Business to Business Accounts  I had to show good judgment and maturity with regards to client interactions, strong analytical skills and I had to work effectively without supervision  My goal was to make clients sign up for an online advertising and to hit a monthly revenue of 60

  • 1 Jahr und 4 Monate, Jan. 2006 - Apr. 2007

    Telephone Service Representative

    ICT Marketing Services(SYKES)

    Responsible for  telemarketing calls for Capital One Bank catering USM (under-served markets) and MSM (main street markets) within all the states in the USA  answering any concern of the customer with quality without going beyond boundaries which could harm companies’ reputation or product  tasked to receive more or less than 400 calls per day and to hit a monthly target of 35% of sales per hour  My goal was to make customers apply for a credit card over the phone

Ausbildung von Michael Christian Ganoy

  • 2 Jahre und 10 Monate, Juni 2001 - März 2004

    Marine Transportation

    John B Lacson Colleges Foundation - Philippines

    Major in Seamanship and Navigation

Sprachen

  • Englisch

    -

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