Michael Mattern

Angestellt, COO, Fineway GmbH

Sydney, Australien

Fähigkeiten und Kenntnisse

Leadership
E-Commerce
Operations
Scalability
Change Management
Transformation
Customer focus & experience
Customer Experience Management
Analytics
Consulting
Technology
Cultural management
Auditing Methodologies and Sarbanes-Oxley Act Sect

Werdegang

Berufserfahrung von Michael Mattern

  • Bis heute 5 Jahre und 6 Monate, seit Nov. 2018

    COO

    Fineway GmbH

    To free travelers from wasting time & money on travel planning ever again.

  • 11 Monate, Sep. 2017 - Juli 2018

    Strategic Advisor

    GLOBAL FASHION GROUP / THE ICONIC

    Responsible for supporting Global Fashion Group and THE ICONIC (TI) on strategic projects - i.e.: • Strategic support and adhoc project support to TI & ZALORA on general business strategy, Supply Chain and Product/CX topics. • Business case for secondary facility for TI including a structural mezzanine and 2 level pick tower. • Performed root cause analysis, develop remediation strategies and actionable tasks for ZALORA during intake challenges including a major backlog at WH facility.

  • 3 Jahre und 2 Monate, Juli 2014 - Aug. 2017

    Chief Operating Officer

    THE ICONIC

    Responsible for the Operations of THE ICONIC – the biggest & fastest growing pure play Fashion eTailer in Australia. * Developed Operations Business Plan to support business in its 6 year rapid growth plan while transforming Operations to a stable, scalable & cost efficient base after initial 3 year hyper growth phase. * Opex decreased as % of Sales from 21 to 18% while cost per order decreased by 25% over 3 years. * Leading transformation project to intro near full scale automation at FC.

  • 1 Jahr und 7 Monate, Jan. 2013 - Juli 2014

    Senior Operations Director APAC

    Groupon

    Operations - APAC for Groupon. Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia New Zealand, Philippines, Singapore, Thailand and Taiwan.

  • 5 Monate, Aug. 2012 - Dez. 2012

    Operations Director Oceania

    Groupon

    Looking after Operations in Australia, New Zealand, Philippines and Indonesia.

  • 1 Jahr und 6 Monate, Feb. 2011 - Juli 2012

    COO

    Groupon ANZ

    Michael joined Groupon ANZ in its very early days, initially as Head of Partner Management with additional responsibility for Research (Lead Generation and Market Analysis) and Customer Care. He started off with a team of five people across the three areas and the goal to build Groupon as quickly as possible to success in an already mature market. Michael built up his team, the processes and operations within the next three months to support the immense business growth. By end of 2011 Michael became COO.

  • 3 Jahre und 4 Monate, Juni 2008 - Sep. 2011

    President

    Northern Beaches Volleyball Association

  • 3 Jahre und 5 Monate, Okt. 2007 - Feb. 2011

    Manager

    KPMG Australia

    IT Security Advisory Services, Server Reviews, Penetration Testing, Business Continuity Management including implementation of Business Impact Analysis, Crisis Management and Business Continuity Plans.

  • 2 Jahre, Okt. 2005 - Sep. 2007

    Senior Associate - IT Advisory

    KPMG DTG AG

  • Research

    Siemens Corporate Research

  • Co-op

    Texas Instrument

  • Intern

    Siemens AG

  • Research

    University of Applied Sciences

  • Intern

    BMW

Ausbildung von Michael Mattern

  • 1 Jahr und 7 Monate, März 2004 - Sep. 2005

    Systems Engineering

    University of Applied Sciences Landshut, University of Texas at Dallas

    Systems Engineering, Project Management, Marketing

  • 5 Jahre und 7 Monate, Sep. 1998 - März 2004

    Computer Science

    University of Applied Sciences Landshut

    IT Security, Hardware Programming, DSP Technology

Sprachen

  • Deutsch

    -

  • Englisch

    -

  • Spanisch

    -

Interessen

Traveling
New cultures
Volleyball
Biking
Hiking
Good Coffee
Movies
Museums
...

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