Ing. Michal Chmel
Angestellt, Service Delivery Lead, Accenture
Kosice, Slowakei
Werdegang
Berufserfahrung von Michal Chmel
Led the testing efforts for SAP Banking, a complex software system for Banking - Loans Management. Developed the testing strategy and test plan, ensuring that the testing efforts were aligned with project goals and timelines. Managed a team of 7 testers, providing guidance and coaching to ensure that testing activities were performed effectively. Coordinated with the development team to ensure that the testing efforts were integrated into the development process.
Leading a team of Nearshore Kosice professionals in delivering Banking Service to clients, consistently meeting or exceeding SLAs. Implementing process improvements, resulting in a increase in efficiency and a reduction in service delivery time. Foster strong client relationships, serving as the main point of contact and ensuring client satisfaction. Conduct regular performance reviews and provided constructive feedback to team members, leading to improved overall performance.
3 Jahre und 4 Monate, Sep. 2020 - Dez. 2023
Software Testmanager
iBS - Innovative Banking Solutions AG
1 Jahr und 4 Monate, Apr. 2019 - Juli 2020
SAP Tester
iBS - Innovative Banking Solutions AG
2 Jahre und 4 Monate, Dez. 2016 - März 2019
SAP Software Tester
T-Systems Slovakia s.r.o.
Testing of processes for MM/WM/SD/PP (from start to end)for ONE.ERP project: - PSL INT of Deutsche Telekom - One.SolMan - ARIS Publisher - ARIS Architect - Creation of Test cases according to Technical documentation - User acceptance tests - General integration tests - Functional tests - Test automation via WorkSoft Certify
1 Jahr und 7 Monate, Mai 2015 - Nov. 2016
Customer service logistic specialist
Magneti Marelli
EDI monitoring Phase in / Phase out Finish product stock management Standard planning cycle Pre-deliveries creation and deliveries monitoring, transport management Planning of production of finished goods based on customer requirements in the system Planning the production of semi-finished goods Preparation of medium and long-term planning Active communication with customers
Ausbildung von Michal Chmel
4 Jahre und 10 Monate, Sep. 2010 - Juni 2015
Business informatics
University of Kosice, Slovak republic
Sprachen
Slowakisch
-
Englisch
Fließend
Tschechisch
Fließend
Deutsch
Gut
Russisch
Grundlagen