Michele Corti

• Salesforce technical lead for a critical data migration project. • Currently leading the development of a dynamic product configuration and quoting tool in Salesforce, enabling customisable machine sales with real-time pricing. Delivering a key functionality for a high-value business process. • Involved in developing an enhanced customer service experience for our clients in the wire processing industry. • Employment of Gearset and DevOps Center

Employment of Salesforce Sales Cloud features and customised applications to develop and maintain the onboarding process of construction workers in German speaking countries. • Reduced costs by 6k CHF/year with an LWC-Apex implementation. • Increased candidate placements probability by 30+% with Apex implementation. • Proposed best practice technical solutions to Product Owner, saving time in the candidate onboarding process.

Development of CRM technologies on Salesforce Service Cloud, in sectors such as Home Appliance, Healthcare, Food and Banks. Solution design, application development and testing. • Contributed in the development of 2 entry-level employees. • Contributed in the Agile team coordination of 5 members, assigning tasks on Jira, accomplished by external companies too. • Had successful interactions with 2 clients and service providers.