Michele Robert

•Italian market at first, then Europe in general. Build a pipeline and maintain relationships with C-level clients •Perform cold calls to pitch the product to prospects,discovery calls to evaluate them, and perform a full demo (approximately 40 minutes) of the product via Google Meet videoconference •Track ramp-up progress in a CRM •Tools: Machinio and MachineryHost CRM/demos, Close.io, Slack, Google products •Monitor relevant OKRs, I understood which features of the product were gaining more traction

Created my personal network of clients and promoted the company products for health, wellness and fitness

• Slashed costs by creating the B&B website using Wix.com platform • Reduced the bounce rate and increased the customer conversion rate (30%) within one year • Improved online visibility by overseeing SEO (Search Engine Optimization), • Delivered superior customer’s experience by preparing personalized city-tour and taking care of every little detail to maximize satisfaction (results reflected in extremely positive reviews) • Office Administration (clients’ registration, invoices, telephone, e-mail)

• Acquired new clients by presenting Firm’s products/news while ensuring the continuation of sales to existing customers • 20% increase in sales by adopting a cross-selling technique to better fulfil customer’s needs • Contact national and international customers (by phone or e-mail) • Office Administration (invoices, contracts, telephone, e-mail) • Improved Firm’s website using the WordPress platform

Organizations and markets, Strategic innovation management & entrepreneurship, Responsibilities of managers, Sustainable management, Managing organisations, Marketing human values, Neuromerchandising, Global mobility, Managing change in the digital age, Strategy development and deployment, SAP

Business Administration, Microeconomics, Macroeconomics, Economics and Business Management, Marketing, International Economics, Statistics, Development Economics, International Trade Law, Public Finance, International Economic Policy, Economic Statistics, Mathematical methods for economics